Npay logo and current status indicator

Npay Status

Operational

nexigroup.com ↗6 top-level components

checked Oct 23, 2026 1:51 AM UTC · Npay's official status page

Is Npay Having Issues?

No. Npay is up and running.

Npay is currently operational with all systems functioning normally.

All components operational

Last broke
Oct 22
Uptime
99.97%
Most impacted
Nets Denmark

History · 30 day period

Service health

Service health, last 30 days

Sep 24Today
Vendor-reported incidentNo status degradation recordedDegradedPartial outage

How to read this

The record

30 day period · not affected by the range above
Availability
99.97%
Last Incident
Degraded
Oct 22, 2026 12:37 PM UTC
Incidents
5
1 partial, 4 degraded
Most impacted
Nets Denmark
Longest 8d 2h

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Npay outages & status updates

Status changes and service events for Npay over the last 30 days

5 incidents over 30 days26 clear days · worst 1 on Sep 28
Npay incidents per day over the last 30 days, one row per week
SMTWTFS
Sep 20
Sep 27
1
1
Oct 4
1
Oct 11
1
Oct 18
1
01 incident

Npay experienced degraded performance

Oct 22 · resolved after 1h 44m

Payment Backend experienced degraded performance

Oct 22 · resolved after 1h 1m

Acquirer Connections experienced degraded performance

Oct 12 · resolved after 7d 23h

Intermittent Payment Authorization Failures — Nets Acquiring

Oct 12 · reported by Npay · resolved

Delayed settlement payouts — Amex transactions via Nets Finland, October 6

Oct 7 · reported by Npay · resolved

Elevated error rates for Danish Visa transactions

Sep 29 · reported by Npay · resolved

Elevated error rates for Danish Visa transactions

Sep 28 · reported by Npay · resolved

Solid — we detected itHollow — Npay reported it
View all incidents →

What is Npay?

Npay is a payment processing and financial services platform provided by Nexi Group, enabling merchants and businesses to accept and manage digital payments. It offers transaction processing, payment gateway solutions, and financial settlement services across multiple channels.

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Frequently asked questions about Npay

Common questions about monitoring Npay and understanding service status

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