NCR Voyix Incident History

1. resolvedSep 1 · 18:14 UTC

   We have monitored all systems and environments and can confirm resolution. We are resolving this incident at this time. NCR Voyix

Reported by NCR Voyix on their status page.

1. resolvedAug 29 · 00:41 UTC

   Thank you for your patience, services have been restored. We experienced a temporary issue affecting EDGE User Interface. Services are now fully restored. We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

Reported by NCR Voyix on their status page.

1. resolvedAug 28 · 18:13 UTC

   We investigated a potential issue involving Order, Order History, and Fulfillment Time. Our review found no customer impact, and no further action is required. NCR Voyix

Reported by NCR Voyix on their status page.

1. resolvedAug 28 · 17:08 UTC

   We have continued to monitor the environment and at this time, we are resolving this incident. If you continue to experience any issues or have questions, please contact the NCR Voyix Service Desk. Regards, NCR Voyix

Reported by NCR Voyix on their status page.

1. resolvedAug 25 · 10:31 UTC

   Dear Valued Clients, We are pleased to confirm that the issue affecting Configuration Center (CFC) services has been fully resolved. Following the implementation of remediation measures, NCR Voyix teams conducted extensive monitoring and validation activities to verify system stability, performance, and operational integrity. These efforts have confirmed that services are functioning as expected, with no further issues observed. We understand the importance of these services to your operations and sincerely appreciate your patience, understanding, and partnership throughout this process. Thank you for your continued trust in NCR Voyix. The NCR Voyix Team

Reported by NCR Voyix on their status page.

1. resolvedAug 24 · 23:42 UTC

   This incident has been resolved.

Reported by NCR Voyix on their status page.

1. resolvedAug 21 · 12:47 UTC

   Dear Valued Clients, NCR Voyix teams have successfully resolved the issue affecting pricing updates between Configuration Center and BSL Catalog. Service has been fully restored, and pricing updates are now processing as expected. All systems and related functionalities have been validated and are operating normally. Thank you for your patience and understanding throughout this incident. The NCR Voyix Team

Reported by NCR Voyix on their status page.

1. resolvedAug 21 · 01:15 UTC

   Dear Valued Clients, NCR Voyix teams have completed the corrective actions, and normal operations for Digital Receipt have been restored. The environment has been monitored and remains stable. Customer satisfaction remains our highest priority, and we appreciate your patience and understanding while our teams worked to resolve the issue. We’re on this, The NCR Voyix Team

Reported by NCR Voyix on their status page.

1. resolvedAug 18 · 17:24 UTC

   Dear Valued Clients, We have monitored the environment for the past few hours and can report that everything is stable. Please contact NCR Voyix Support should you experience any further issues. Regards, NCR Voyix

Reported by NCR Voyix on their status page.

1. resolvedAug 17 · 14:56 UTC

   Dear Valued Clients, NCR Voyix teams have completed the corrective actions, and normal operations for NCR Voyix Insight services in the APAC region have been restored. The environment has been monitored and remains stable. We understand the importance of these services to your operations and sincerely apologize for the disruption. Customer satisfaction remains our highest priority, and we appreciate your patience and understanding while our teams worked to resolve the issue. We’re on this, The NCR Voyix Team

Reported by NCR Voyix on their status page.