NCR Voyix Status

We have monitored the system and are seeing normal performance within the Menu V2 environment. At this time, we are resolving this incident. Should you have any issues, please contact NCR Voyix Support. Regards, NCR Voyix

Please be aware that we have identified an issue where Menuv2 is currently experiencing slight delays in processing updates. We are monitoring the system to ensure all updates are completed. Regards, NCR Voyix

Dear Valued Clients, We are experiencing a temporary issue affecting TDM for NAPAC. Our monitoring systems alerted us, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

We are currently investigating an incident regarding NCR Voyix clients calling into the NCR Voyix Support Teams. We understand that you may not be able to enter the appropriate prompts to be connected to the appropriate support team. We are actively working to identify the cause and resolve the issue. Regards, NCR Voyix

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. We are experiencing a temporary issue affecting Catalog and Pocket Office (Mobile Back Office). We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

We are aware of a single EBT processor that is experiencing a degradation of service for EBT transaction processing. We are monitoring the situation and will update once resolved. Regards, NCR Voyix

Dear Valued Clients, It has come to NCR Voyix’s attention that transaction processing failures are occurring at the POS level for NCR Voyix Aloha Cloud and NCR Voyix Silver Essentials users. Based on our assessment, the issue appears to be related to a third-party payment gateway. NCR Voyix is actively engaged with the vendor and is closely monitoring the situation as they work toward a resolution. We will continue to provide updates as more information becomes available. Sincerely, The NCR Voyix Team

Dear Valued Clients, We are experiencing a temporary issue affecting NCR Voyix BSL Transaction Document Management in the NAMER region. Our teams are taking immediate action to restore services. We will keep you informed as soon as possible, and further details will be shared as they become available. Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this. The NCR Voyix Team