Mono logo and current status indicator

Mono Status

Degraded

mono.co ↗21 top-level components

checked Oct 24, 2026 9:34 PM UTC · Mono's official status page

Is Mono Currently Down?

Somewhat. Mono has disruptions affecting Data retrieval.

1 of 113 components currently reports a disruption.

Operational: Telco Data, Pay-with-bank, Direct Debit.

monitoringOct 23, 2026 @ 3:33 PM

Degraded Performance: Mono Connect, DirectPay, and Direct Debit

A fix has been implemented and we are monitoring the results.

View full incident details
Last broke
Oct 24
Uptime
100.00%
Most impacted
Debit Readiness

History · 30 day period

Service health

Service health, last 30 days

Sep 25Today
Vendor-reported incidentNo status degradation recordedDegradedMajor outage

How to read this

The record

30 day period · not affected by the range above
Availability
100.00%
Last Incident
Degraded
Oct 24, 2026 9:34 PM UTC
Incidents
2
1 major, 1 degraded
Most impacted
Debit Readiness
Longest 1d

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Mono outages & status updates

Status changes and service events for Mono over the last 30 days

2 incidents over 30 days29 clear days · worst 1 on Oct 2
Mono incidents per day over the last 30 days, one row per week
SMTWTFS
Sep 20
Sep 27
1
Oct 4
1
Oct 11
Oct 18
01 incident

DirectPay experienced degraded performance

Oct 22 · resolved after 1d

Direct Debit experienced degraded performance

Oct 22 · resolved after 1d

Disburse experienced degraded performance

Oct 22 · resolved after 1d

Degraded Performance Across Direct Debit Service

Oct 22 · reported by Mono · resolved

OTP Delivery downtime (SMS)

Oct 21 · reported by Mono · resolved

OTP Delivery downtime (SMS)

Oct 21 · reported by Mono · resolved

Direct Debit experienced degraded performance

Oct 20 · resolved after 1d 23h

Direct Debit experienced a major outage

Oct 20 · ended after 2h 6m

Solid — we detected itHollow — Mono reported it
View all incidents →

Mono component status

Check current status by component. Open one for regions, incident details, and alerts.

What is Mono?

Mono is a fintech API platform that enables businesses to connect to African bank accounts and access financial data for payment processing and account aggregation. It provides secure open banking connectivity for developers building financial applications across Africa.

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Common questions about monitoring Mono and understanding service status

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