checked Oct 23, 2026 3:05 PM UTC · IT Services - Northeastern University's official status page
Is IT Services - Northeastern University Working Right Now?
Somewhat. IT Services - Northeastern University is slower than normal.
IT Services - Northeastern University is experiencing degraded performance with some services running slower than normal.
REDCap | Public Surveys
IT teams are conducting maintenance that will affect access to REDCap's public surveys. During this maintenance, public surveys in REDCap will be unavailable. For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357], help@northeastern.edu, or by visiting the <a href="https://service.northeastern.edu/tech">Tech Service Portal</a>.
View full incident details- Last broke
- Oct 23
- Uptime
- 99.85%
- Most impacted
- Network Infrastructure
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent IT Services - Northeastern University outages & status updates
Status changes and service events for IT Services - Northeastern University over the last 30 days
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
| Sep 20 | 1 | ||||||
| Sep 27 | 2 | 2 | |||||
| Oct 4 | 1 | 1 | |||||
| Oct 11 | 1 | ||||||
| Oct 18 | 1 | 1 | 2 | 2 |
IT Services - Northeastern University experienced degraded performance
Oct 23 · still ongoing
IT Services - Northeastern University experienced degraded performance
Oct 23 · still ongoing
IT Services - Northeastern University experienced degraded performance
Oct 23 · still ongoing
IT Services - Northeastern University experienced degraded performance
Oct 23 · still ongoing
Scheduled maintenance on Student Services
Oct 23 · resolved after 1h 5m
Scheduled maintenance on Other
Oct 23 · resolved after 1h 14m
Scheduled maintenance on Administration and Business
Oct 22 · resolved after 1h 2m
Other experienced degraded performance
Oct 21 · ended after 1d 8h
IT Services - Northeastern University component status
Check current status by component. Open one for regions, incident details, and alerts.
14 components tracked
Incidents · 30dStatus- IT Services - Northeastern University Account Access and Security statusno incidentsOperational
- IT Services - Northeastern University Administration and Business status1 incidentOperational
- IT Services - Northeastern University Artificial Intelligence status2 incidentsOperational
- IT Services - Northeastern University Communication and Collaboration statusno incidentsOperational
- IT Services - Northeastern University Computing and Software status2 incidentsOperational
- IT Services - Northeastern University Enterprise Systems statusno incidentsOperational
- IT Services - Northeastern University Network Infrastructure status3 incidentsOperational
- IT Services - Northeastern University Other status1 incidentOperational
- IT Services - Northeastern University Public Cloud Services statusno incidentsOperational
- IT Services - Northeastern University Research Computing statusno incidentsOperational
Component directoryBrowse 4 more components, or use the search above.
What is IT Services - Northeastern University?
IT Services at Northeastern University is an internal institutional technology support and infrastructure organization that manages campus IT systems, network services, and technical support for students, faculty, and staff.
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