IDEXX Software logo and current status indicator

IDEXX Software Status

Partial Outage

idexx.com 15 components

checked Sep 6, 2026 6:02 PM UTC · IDEXX Software's official status page

Is IDEXX Software Having Issues?

Partially. Some of IDEXX Software Cornerstone is down.

IDEXX Software Cornerstone is experiencing a partial outage affecting some users and services.

Last broke
Sep 6
Uptime
99.78%
Most impacted
SmartOrder - Online Inventory Ordering

90 day period

1 of 15 components affected

UpdateSep 4, 2026 @ 8:04 PM

Cornerstone - SmartOrder - MWI

We are continuing to work on a fix for this issue.

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Incidents

Service health

Service health, last 90 days

Jun 9Today
No problem reported or detectedDegradedPartial outageMajor outage

How to read this

The record

90 day period · not affected by the range above
Availability
99.78%
Averaged across 86 components
Last Incident
Partial Outage
Sep 6, 2026 6:02 PM UTC
Incidents
1
1 major
Most impacted
SmartOrder - Online Inventory Ordering
Longest 57d 20h

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent IDEXX Software outages & status updates

Latest status changes and service events for IDEXX Software

Cornerstone experienced a partial outage

Sep 4 · still ongoing

Scheduled maintenance on Neo

Sep 4 · resolved after 4h 19m

ezyVet Software experienced degraded performance

Sep 3 · resolved after 2h 6m

ezyVet - AWS outage - Potential impact for ezyVet customers in USW2

Sep 3 · reported by IDEXX Software · resolved

Scheduled maintenance on Neo

Sep 3 · resolved after 1h 35m

Cornerstone experienced degraded performance

Sep 2 · ended after 2d 1h · peaked at Partial Outage

Neo experienced a partial outage

Sep 2 · resolved after 31m

Neo AI Patient History Summarization Outage

Sep 2 · reported by IDEXX Software · resolved

Solid — we detected itHollow — IDEXX Software reported it
View all incidents →

IDEXX Software active components

All components for IDEXX Software available for monitoring

86 components tracked

Incidents · 90dStatus

What is IDEXX Software?

IDEXX Software provides veterinary practice management and diagnostic software solutions designed to streamline clinic operations, patient records, and laboratory testing for animal healthcare providers.

More Healthcare services

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Common questions about monitoring IDEXX Software and understanding service status

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