IDEXX Software logo and current status indicator

IDEXX Software Status

Partial Outage

idexx.com ↗15 top-level components

checked Oct 24, 2026 6:22 AM UTC · IDEXX Software's official status page

Is IDEXX Software Having Issues?

Partially. IDEXX Software has disruptions affecting SmartOrder - Online Inventory Ordering.

1 of 71 components currently reports a disruption.

Operational: VetConnect PLUS, ezyVet Software, ezyVet Third Party Integrations.

Last broke
Oct 24
Uptime
99.08%
Most impacted
Cornerstone

History · 30 day period

Service health

Service health, last 30 days

Sep 25Today
Vendor-reported incidentNo status degradation recordedPartial outageMajor outage

How to read this

The record

30 day period · not affected by the range above
Availability
99.08%
Last Incident
Partial Outage
Oct 24, 2026 6:22 AM UTC
Incidents
1
1 major
Most impacted
Cornerstone
Longest 30d

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent IDEXX Software outages & status updates

Status changes and service events for IDEXX Software over the last 30 days

Scheduled maintenance on Neo

Oct 24 · resolved after 2h 2m

Neo experienced degraded performance

Oct 23 · resolved after 2h 10m

Scheduled maintenance on Neo

Oct 23 · resolved after 2h 12m

Scheduled maintenance on Neo

Oct 22 · resolved after 3h 3m

Scheduled maintenance on Telemedicine

Oct 21 · resolved after 2h 2m

DataPoint experienced degraded performance

Oct 21 · resolved after 3h 3m

DataPoint - Excessive delays in Processing

Oct 21 · reported by IDEXX Software · resolved

Scheduled maintenance on Neo

Oct 21 · resolved after 8h 14m

Solid — we detected itHollow — IDEXX Software reported it
View all incidents →

IDEXX Software component status

Check current status by component. Open one for regions, incident details, and alerts.

What is IDEXX Software?

IDEXX Software provides veterinary practice management and diagnostic software solutions designed to streamline clinic operations, patient records, and laboratory testing for animal healthcare providers.

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Frequently asked questions about IDEXX Software

Common questions about monitoring IDEXX Software and understanding service status

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