
checked Sep 6, 2026 6:02 PM UTC · IDEXX Software's official status page
Is IDEXX Software Having Issues?
Partially. Some of IDEXX Software Cornerstone is down.
IDEXX Software Cornerstone is experiencing a partial outage affecting some users and services.
- Last broke
- Sep 6
- Uptime
- 99.78%
- Most impacted
- SmartOrder - Online Inventory Ordering
90 day period
1 of 15 components affected
Cornerstone - SmartOrder - MWI
We are continuing to work on a fix for this issue.
View full incident detailsService health
Service health, last 90 days
How to read this
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent IDEXX Software outages & status updates
Latest status changes and service events for IDEXX Software
Cornerstone experienced a partial outage
Sep 4 · still ongoing
Scheduled maintenance on Neo
Sep 4 · resolved after 4h 19m
ezyVet Software experienced degraded performance
Sep 3 · resolved after 2h 6m
ezyVet - AWS outage - Potential impact for ezyVet customers in USW2
Sep 3 · reported by IDEXX Software · resolved
Scheduled maintenance on Neo
Sep 3 · resolved after 1h 35m
Cornerstone experienced degraded performance
Sep 2 · ended after 2d 1h · peaked at Partial Outage
Neo experienced a partial outage
Sep 2 · resolved after 31m
Neo AI Patient History Summarization Outage
Sep 2 · reported by IDEXX Software · resolved
IDEXX Software active components
All components for IDEXX Software available for monitoring
86 components tracked
Incidents · 90dStatus- IDEXX Software VetConnect PLUS status3 incidentsOperational
- Diagnostic Results2 incidentsOperational
- Web2 incidentsOperational
- Mobile2 incidentsOperational
- Ordering - Reference Laboratory1 incidentOperational
- Ordering - In House Diagnostics1 incidentOperational
- IDEXX Software ezyVet Software status7 incidentsOperational
- ezyVet Software: USA and Canada West1 incidentOperational
- ezyVet Software: USA and Canada Central/East5 incidentsOperational
- ezyVet Software: Australia1 incidentOperational
What is IDEXX Software?
IDEXX Software provides veterinary practice management and diagnostic software solutions designed to streamline clinic operations, patient records, and laboratory testing for animal healthcare providers.
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Frequently asked questions about IDEXX Software
Common questions about monitoring IDEXX Software and understanding service status

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