Help Scout Web App logo and current status indicator

Help Scout Web App Status

Operational

helpscout.com

checked Sep 10, 2026 8:10 PM UTC · Help Scout Web App's official status page

Is Help Scout Web App Working Right Now?

Yes. Help Scout Web App is up and running.

Help Scout Web App is currently operational with all systems functioning normally.

Email only. No password. Free.

Service health

The record

90 day period · not affected by the range above
Availability
100.00%
This component only
Incidents
4
Recorded for Web App
Longest incident
2h 4m
Single worst stretch

Availability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the Web App service page.

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Statusfield watches Help Scout Web App alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

Email only. No password. Free.

Recent Web App outages & status updates

Status changes and service events for Web App over the last 30 days

Web App experienced degraded performance

Aug 13 · resolved after 1h 34m

Solid — we detected itHollow — Web App reported it
View all incidents →

Frequently asked questions about Help Scout Web App

Common questions about monitoring Web App and reading its status.

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