Is Help Scout Beacon down right now?

No, Help Scout Beacon is operational. This component is functioning normally with no reported issues.

What is Help Scout Beacon?

Help Scout Beacon is a critical component of Help Scout's infrastructure. This component plays an essential role in the overall service delivery and user experience. We monitor Help Scout Beacon continuously to track its availability, performance, and health metrics.

How can I get alerts for Help Scout Beacon?

You can subscribe to receive instant notifications about Help Scout Beacon status changes, including outages, performance issues, and maintenance activities. Our notification system provides real-time alerts via email when this component experiences issues or when service is restored.

Statusfield

Help Scout Beacon Status

Operational

helpscout.com ↗

checked Sep 11, 2026 1:44 PM UTC · Help Scout Beacon's official status page

What's the Status of Help Scout Beacon?

Help Scout Beacon is up and running.

Help Scout Beacon is currently operational with all systems functioning normally.

Email only. No password. Free.

All Help Scout components

Service health

The record

90 day period · not affected by the range above

Availability

100.00%

This component only

Incidents

Recorded for Beacon

Longest incident

1h 7m

Single worst stretch

Availability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the Beacon service page.

Be the first to know

Statusfield watches Help Scout Beacon alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

Email only. No password. Free.

Recent Beacon outages & status updates

Status changes and service events for Beacon over the last 30 days

Beacon experienced degraded performance

Aug 14 · resolved after 1h 7m

Solid — we detected itHollow — Beacon reported it

View all incidents →

Frequently asked questions about Help Scout Beacon

Common questions about monitoring Beacon and reading its status.

Stay ahead of outages

Get Notified If Help Scout Beacon Goes Down

Monitor 7,000+ services and components. Get instant alerts when Help Scout Beacon goes down. Sign up for free.