User property data delayed in Heap connect syncs (US customers only)
Last updateresolvedOct 14 · 19:44 UTC
This incident has been resolved.
Reported by Heap on their status page.
checked Oct 29, 2026 11:09 PM UTC · Heap's official status page
Heap has disruptions affecting Integrations - Sources.
1 of 28 components currently reports a disruption.
Operational: AWS (us-east-1), AWS (eu-west-1), AWS (eu-central-1).
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Heap incident history
3 reports published by Heap in the last 30 days · 1 still open
October 14, 2026
October 7, 2026
User property data delayed in Heap connect syncs (US customers only)
Last updateresolvedOct 8 · 15:33 UTC
This incident has been resolved. Latency is back to normal levels. Connect data will catch up on the next regularly scheduled sync.
Reported by Heap on their status page.
October 2, 2026
Salesforce integration: data-in not syncing
Ongoing · last updateidentifiedOct 2 · 21:57 UTC
We are continuing to work on a fix for this issue.
Reported by Heap on their status page.