Heap logo and current status indicator

Heap Status

Heap is currently operational with all systems functioning normally.

Last checked from Heap's official status page
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Is Heap Working Properly?

Operational
Last checked recentlyMonitoring 12 components in real-time

About Heap

Heap is a digital analytics platform that automatically captures user interactions and events across web and mobile applications, providing comprehensive insights without manual tracking.

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Service Health — Last 15 days

Uptime
93.3%
14 of 15 days
Last Incident
None
No recent incidents
Incidents
1
1 degraded
Avg Resolution
1 day
per incident

Status Timeline

15 days ago — Today

Heap Status Timeline - Last 15 days

Jan 13
Jan 13: Operational - No issues reported
Jan 14
Jan 14: Operational - No issues reported
Jan 15
Jan 15: Operational - No issues reported
Jan 16
Jan 16: Operational - No issues reported
Jan 17
Jan 17: Operational - No issues reported
Jan 18
Jan 18: Operational - No issues reported
Jan 19
Jan 19: Operational - No issues reported
Jan 20
Jan 20: Operational - No issues reported
Jan 21
Jan 21: Operational - No issues reported
Jan 22
Jan 22: Operational - No issues reported
Jan 23
Jan 23: Operational - No issues reported
Jan 24
Jan 24: Operational - No issues reported
Jan 25
Jan 25: Operational - No issues reported
Jan 26
Jan 26: Operational - No issues reported
Today
Today: Degraded - Issues affecting Degraded: App (1 component)

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31 components with real-time status monitoring
and incident tracking

Data Collection
Operational
App
Operational
Session Replay
Operational
Heap Connect
Operational
Integrations - Sources
Operational
Integrations - Destinations
Operational
Notifications and Alerts
Operational
Open AI (US)
Operational
Open AI (Europe)
Operational

Recent Heap Outages & Status Updates

Latest status changes and service events for Heap

Reduced performance detected in component "App"

Started: Loading... · Resolved: Loading... (lasted for 4 hours)
Degraded
This was resolved

Performance degradation reported for component "App"

Started: Loading... · Resolved: Loading... (lasted for 31 minutes)
Degraded
This was resolved

Frequently Asked Questions

Common questions about Heap status monitoring and outages

Service Status: Operational

No, Heap is operational. All systems are functioning normally with no reported issues.

Last Status Check
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Data source: Official Heap status page
Monitoring Coverage
12 monitored components
Real-time status tracking enabled
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