Grafana Cloud logo and current status indicator

Grafana Cloud Incident History

Operational

grafana.com ↗20 top-level components

checked Oct 30, 2026 11:58 PM UTC · Grafana Cloud's official status page

Grafana Cloud is up and running.

Grafana Cloud is currently operational with all systems functioning normally.

All components operational

Be the first to know

Statusfield watches Grafana Cloud alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

30-day free trial — no card needed. First-time customers; continued monitoring requires a paid subscription.

Grafana Cloud incident history

29 reports published by Grafana Cloud in the last 30 days · 1 still open

When Grafana Cloud breaks, it is typically resolved in 3h 8m — median across 9 resolved incidents over 30 days.

October 27, 2026

Frontend Observability Outage in prod-eu-west-2

Last update
  1. resolvedOct 27 · 16:24 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

Degraded Cloud Integrations

Last update
  1. resolvedOct 27 · 19:47 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

October 26, 2026

ingestion errors in mimir-prod-66

Last update
  1. resolvedOct 26 · 03:13 UTC

    the issue is resolved now, we're watching the cell

Reported by Grafana Cloud on their status page.

October 23, 2026

Some Grafana Instances Experiencing Issues Coming Online after Restart

Last update
  1. resolvedOct 23 · 18:16 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

Last update
  1. resolvedOct 23 · 10:16 UTC

    Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.

Reported by Grafana Cloud on their status page.

October 21, 2026

Some GCK6 App Project Pages are Failing to Load

Last update
  1. resolvedOct 21 · 15:29 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

Last update
  1. resolvedOct 21 · 13:26 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3

Last update
  1. resolvedOct 21 · 07:10 UTC

    As of 21 Oct, 06:20 am UTC, we became aware of an issue with possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3. The issue has been ended 07:00 am UTC

Reported by Grafana Cloud on their status page.

October 20, 2026

DB issues in prod-sa-east-1

Last update
  1. resolvedOct 21 · 00:09 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

Some GCK6 App Project Pages are Failing to Load

Last update
  1. resolvedOct 20 · 16:08 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

IRM outage in the region prod-gb-south-0 and prod-eu-west-0

Last update
  1. resolvedOct 20 · 10:33 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

Grafana Cloud unavailibity in the prod-gb-south-0 region

Last update
  1. resolvedOct 20 · 16:33 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

October 19, 2026

Metrics: Evelvated Read and Ruler Errors.

Last update
  1. resolvedOct 19 · 17:56 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

October 16, 2026

Metric reads and rule evaluations are degraded in mimir-prod-66

Last update
  1. resolvedOct 17 · 01:55 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

October 15, 2026

Tempo Write Failures in prod-us-central-0

Last update
  1. resolvedOct 15 · 21:53 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

Tempo: High Latency in prod-eu-west-2

Last update
  1. resolvedOct 15 · 16:58 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

October 14, 2026

Authentication errors in prod-us-west-0

Last update
  1. resolvedOct 14 · 15:45 UTC

    This incident has been resolved.

Reported by Grafana Cloud on their status page.

October 13, 2026

Errors when querying Prometheus datasource

Last update
  1. resolvedOct 13 · 20:46 UTC

    This incident has been resolved. Thank you for your patience.

Reported by Grafana Cloud on their status page.

Phone call notifications to numbers in Russia and Kazakhstan are blocked

Last update
  1. resolvedOct 19 · 11:39 UTC

    Following further investigation, we've confirmed that SMS delivery to certain destinations is not currently supported. We've updated our documentation to clarify the supported destinations and available notification options. We recommend using mobile push notifications or phone calls as alternatives where SMS delivery is unavailable.

Reported by Grafana Cloud on their status page.

October 12, 2026

Elevated Errors Ingesting Metrics in AWS US East (VA)

Last update
  1. resolvedOct 12 · 16:42 UTC

    From 09:45 UTC on 2026-10-12, customers in AWS US East (VA) experienced failed or delayed metric writes to Grafana Cloud Metrics, which may have also affected Frontend Observability and Synthetic Monitoring data in that region. This has been fully resolved and all services are operating normally again.

Reported by Grafana Cloud on their status page.

Elevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0

Last update
  1. resolvedOct 12 · 01:30 UTC

    Between 14:40 and 15:00 UTC on 2026-10-12 (approximately 20 minutes), customers in AWS US East (OH) - prod-us-east-0, may have experienced failed metric writes to Grafana Cloud Metrics. This has been fully resolved and all services are operating normally.

Reported by Grafana Cloud on their status page.

October 9, 2026

Issues with Private Data Source Connect (PDC) in AWS US East (OH)

Last update
  1. resolvedOct 9 · 08:30 UTC

    Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.

Reported by Grafana Cloud on their status page.

October 8, 2026

Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Central

Last update
  1. resolvedOct 9 · 00:39 UTC

    This incident has been resolved

Reported by Grafana Cloud on their status page.

Intermittent Errors and Latency for Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5)

Ongoing · last update
  1. investigatingOct 8 · 12:48 UTC

    Beginning around 10:20 UTC, we have been seeing intermittent elevated error rates and latency affecting Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5). Customers may see errors or delays when sending metrics and logs. We are actively investigating. Next update by 13:40 UTC.

Reported by Grafana Cloud on their status page.

October 7, 2026

Grafana Cloud k6 – Brief metrics unavailability

Last update
  1. resolvedOct 7 · 08:40 UTC

    A transient issue prevented Grafana Cloud k6 from serving metrics to a small number of customers for approximately 3–4 minutes. The issue has been resolved, and normal service has been restored.

Reported by Grafana Cloud on their status page.

October 5, 2026

IRM Unable to Send SMS to Thailand Numbers

Last update
  1. resolvedOct 19 · 11:40 UTC

    Following further investigation, we've confirmed that SMS delivery to certain destinations is not currently supported. We've updated our documentation to clarify the supported destinations and available notification options. We recommend using mobile push notifications or phone calls as alternatives where SMS delivery is unavailable.

Reported by Grafana Cloud on their status page.

October 4, 2026

Degraded data source queries

Last update
  1. resolvedOct 4 · 18:33 UTC

    Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

Reported by Grafana Cloud on their status page.

October 3, 2026

Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

Last update
  1. resolvedOct 3 · 19:43 UTC

    We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.

Reported by Grafana Cloud on their status page.

October 2, 2026

Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands

Last update
  1. resolvedOct 2 · 14:03 UTC

    Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.

Reported by Grafana Cloud on their status page.