Frontend Observability Outage in prod-eu-west-2
Last updateresolvedOct 27 · 16:24 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.

checked Oct 30, 2026 11:58 PM UTC · Grafana Cloud's official status page
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29 reports published by Grafana Cloud in the last 30 days · 1 still open
When Grafana Cloud breaks, it is typically resolved in 3h 8m — median across 9 resolved incidents over 30 days.
resolvedOct 27 · 16:24 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 27 · 19:47 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 26 · 03:13 UTC
the issue is resolved now, we're watching the cell
Reported by Grafana Cloud on their status page.
resolvedOct 23 · 18:16 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 23 · 10:16 UTC
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
Reported by Grafana Cloud on their status page.
resolvedOct 21 · 15:29 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 21 · 13:26 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 21 · 07:10 UTC
As of 21 Oct, 06:20 am UTC, we became aware of an issue with possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3. The issue has been ended 07:00 am UTC
Reported by Grafana Cloud on their status page.
resolvedOct 21 · 00:09 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 20 · 16:08 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 20 · 10:33 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 20 · 16:33 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 19 · 17:56 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 17 · 01:55 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 15 · 21:53 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 15 · 16:58 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 14 · 15:45 UTC
This incident has been resolved.
Reported by Grafana Cloud on their status page.
resolvedOct 13 · 20:46 UTC
This incident has been resolved. Thank you for your patience.
Reported by Grafana Cloud on their status page.
resolvedOct 19 · 11:39 UTC
Following further investigation, we've confirmed that SMS delivery to certain destinations is not currently supported. We've updated our documentation to clarify the supported destinations and available notification options. We recommend using mobile push notifications or phone calls as alternatives where SMS delivery is unavailable.
Reported by Grafana Cloud on their status page.
resolvedOct 12 · 16:42 UTC
From 09:45 UTC on 2026-10-12, customers in AWS US East (VA) experienced failed or delayed metric writes to Grafana Cloud Metrics, which may have also affected Frontend Observability and Synthetic Monitoring data in that region. This has been fully resolved and all services are operating normally again.
Reported by Grafana Cloud on their status page.
resolvedOct 12 · 01:30 UTC
Between 14:40 and 15:00 UTC on 2026-10-12 (approximately 20 minutes), customers in AWS US East (OH) - prod-us-east-0, may have experienced failed metric writes to Grafana Cloud Metrics. This has been fully resolved and all services are operating normally.
Reported by Grafana Cloud on their status page.
resolvedOct 9 · 08:30 UTC
Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.
Reported by Grafana Cloud on their status page.
resolvedOct 9 · 00:39 UTC
This incident has been resolved
Reported by Grafana Cloud on their status page.
investigatingOct 8 · 12:48 UTC
Beginning around 10:20 UTC, we have been seeing intermittent elevated error rates and latency affecting Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5). Customers may see errors or delays when sending metrics and logs. We are actively investigating. Next update by 13:40 UTC.
Reported by Grafana Cloud on their status page.
resolvedOct 7 · 08:40 UTC
A transient issue prevented Grafana Cloud k6 from serving metrics to a small number of customers for approximately 3–4 minutes. The issue has been resolved, and normal service has been restored.
Reported by Grafana Cloud on their status page.
resolvedOct 19 · 11:40 UTC
Following further investigation, we've confirmed that SMS delivery to certain destinations is not currently supported. We've updated our documentation to clarify the supported destinations and available notification options. We recommend using mobile push notifications or phone calls as alternatives where SMS delivery is unavailable.
Reported by Grafana Cloud on their status page.
resolvedOct 4 · 18:33 UTC
Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.
Reported by Grafana Cloud on their status page.
resolvedOct 3 · 19:43 UTC
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
Reported by Grafana Cloud on their status page.
resolvedOct 2 · 14:03 UTC
Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.
Reported by Grafana Cloud on their status page.