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Freshdesk Routing & Agent Availability logo and current status indicator

Freshdesk Routing & Agent Availability Status

Major Outage

freshworks.com ↗

checked Sep 20, 2026 7:02 PM UTC · Freshdesk Routing & Agent Availability's official status page

Is Freshdesk Routing & Agent Availability Working Right Now?

No. Freshdesk Routing & Agent Availability is down.

Freshdesk Routing & Agent Availability is experiencing a major outage significantly impacting service availability.

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All Freshdesk components

Service health

The record

90 day period · not affected by the range above
Availability
100.00%
This component only
Incidents
0
Stayed up the whole period
Longest incident
None
No incidents recorded

Availability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the Routing & Agent Availability service page.

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