checked Oct 23, 2026 5:20 PM UTC · Freshdesk Omni 2023 Add-ons's official status page
Is Freshdesk Omni 2023 Add-ons Working Right Now?
Somewhat. Freshdesk Omni 2023 Add-ons has disruptions affecting Caller, Freddy AI Agent, Freddy AI Copilot, and other components.
4 of 4 components currently report disruptions.
Service health
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the Add-ons service page.
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Recent Add-ons outages & status updates
Status changes and service events for Add-ons over the last 30 days
No recent outages or service warnings to show.
Inside Add-ons
4 sub-components under Add-ons, each with its own status history.
Frequently asked questions about Freshdesk Omni 2023 Add-ons
Common questions about monitoring Add-ons and reading its status.
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