Is Freshchat Web Messenger down right now?

Yes, Freshchat Web Messenger is experiencing a major outage. This component is experiencing issues that may affect Freshchat functionality.

What is Freshchat Web Messenger?

Freshchat Web Messenger is a critical component of Freshchat's infrastructure. This component plays an essential role in the overall service delivery and user experience. We monitor Freshchat Web Messenger continuously to track its availability, performance, and health metrics.

How can I get alerts for Freshchat Web Messenger?

You can subscribe to receive instant notifications about Freshchat Web Messenger status changes, including outages, performance issues, and maintenance activities. Our notification system provides real-time alerts via email when this component experiences issues or when service is restored.

Statusfield

Freshchat Web Messenger Status

Major Outage

status.freshchat.com ↗

checked Sep 20, 2026 2:48 AM UTC · Freshchat Web Messenger's official status page

Is Freshchat Web Messenger Having Issues?

Yes. Freshchat Web Messenger is down.

Freshchat Web Messenger is experiencing a major outage significantly impacting service availability.

Email only. No password. Free.

All Freshchat components

Service health

The record

90 day period · not affected by the range above

Availability

100.00%

This component only

Incidents

Stayed up the whole period

Longest incident

None

No incidents recorded

Availability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the Web Messenger service page.

Be the first to know

Statusfield watches Freshchat Web Messenger alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

Email only. No password. Free.

Frequently asked questions about Freshchat Web Messenger

Common questions about monitoring Web Messenger and reading its status.

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