checked Sep 7, 2026 11:08 AM UTC · Decagon's official status page
Decagon is up and running.
All components operational
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12 reports published by Decagon in the last 30 days · 1 still open
When Decagon breaks, it is typically resolved in 1h 41m — median across 13 resolved incidents over 90 days.
resolvedSep 2 · 23:34 UTC
This has been resolved. We’ll continue to monitor and will provide a preliminary post-incident review upon request within 48hrs. Thank you for your patience and understanding.
Reported by Decagon on their status page.
resolvedSep 1 · 17:33 UTC
The issue affecting voice call restarts has been resolved. We’ll continue to monitor and will provide a preliminary post-incident review upon request within 48hrs. Thank you for your patience and understanding.
Reported by Decagon on their status page.
resolvedSep 1 · 03:27 UTC
This has been resolved. We’ll continue to monitor and will provide a preliminary post-incident review upon request within 48hrs.
Reported by Decagon on their status page.
resolvedAug 31 · 19:19 UTC
This issue has been resolved. We’ll continue to monitor and will provide a preliminary post-incident review upon request within 48hrs. Thank you for your patience and understanding.
Reported by Decagon on their status page.
resolvedAug 29 · 01:51 UTC
This has been resolved.
Reported by Decagon on their status page.
resolvedAug 27 · 20:36 UTC
The issue affecting Duet scheduled runs has been resolved. We’ll continue to monitor and will provide a preliminary post-incident review upon request within 48hrs. Thank you for your patience and understanding.
Reported by Decagon on their status page.
resolvedAug 27 · 00:14 UTC
The issue affecting the admin portal has been resolved. Thank you for your patience and understanding.
Reported by Decagon on their status page.
resolvedAug 20 · 17:29 UTC
Service recovery is underway, and performance has returned to normal across all channels. Our team will continue to monitor the system closely to ensure ongoing stability.
Reported by Decagon on their status page.
resolvedAug 19 · 22:14 UTC
The issue affecting a subset of customers using Salesforce integrations has been resolved. Service has returned to normal. We’ll continue to monitor performance and will reach out directly to any customers where we identified impact.
Reported by Decagon on their status page.
resolvedAug 17 · 17:33 UTC
The issue has now been resolved and we have fully recovered
Reported by Decagon on their status page.
resolvedAug 11 · 02:29 UTC
The issue affecting voice conversation latency has been resolved. Our team has identified the issue and has implemented mitigations. Conversation latency has returned to normal. Impact Window: 3:17pm PT – 6:38pm PT We will continue to monitor and will reach out to impacted teams with a preliminary post-incident review within 48hrs. Thank you for your patience and understanding.
Reported by Decagon on their status page.
degradedAug 11 · 02:13 UTC
We’ve deployed a fix for the issue affecting voice conversation latency, and systems are beginning to recover. Our team is monitoring performance and stability closely. We’ll provide another update once we confirm full resolution.
Reported by Decagon on their status page.
