
checked Sep 7, 2026 12:10 PM UTC · Decagon's official status page
Is Decagon Working Right Now?
Yes. Decagon is up and running.
Decagon is currently operational with all systems functioning normally.
- Last broke
- Sep 2
- Uptime
- 99.98%
- Most impacted
- US Deployment Region
90 day period
All components operational
Service health
Service health, last 90 days
How to read this
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Decagon outages & status updates
Latest status changes and service events for Decagon
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| Aug 23 | 1 | 1 | 1 | ||||
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| Sep 6 |
US Deployment Region experienced degraded performance
Sep 2 · resolved after 31m
Conversations Not Loading in Dashboard
Sep 2 · reported by Decagon · resolved
Investigating Elevated Errors on Voice Calls
Sep 1 · reported by Decagon · resolved
US Deployment Region experienced degraded performance
Aug 31 · resolved after 7h 36m
EU Deployment Region experienced degraded performance
Aug 31 · resolved after 7h 36m
US Deployment Region experienced a major outage
Aug 31 · ended after 38m
EU Deployment Region experienced a major outage
Aug 31 · ended after 38m
Voice Call Errors
Aug 31 · reported by Decagon · resolved
Decagon active components
All components for Decagon available for monitoring
8 components tracked
Incidents · 90dStatus- Decagon US Deployment Region status13 incidentsOperational
- [US] Voice Channel5 incidentsOperational
- [US] Chat, Email, and SMS Channels5 incidentsOperational
- [US] Decagon Admin Portal8 incidentsOperational
- Decagon EU Deployment Region status6 incidentsOperational
- [EU] Voice Channel1 incidentOperational
- [EU] Chat, Email, and SMS Channels1 incidentOperational
- [EU] Decagon Admin Portal5 incidentsOperational
What is Decagon?
Decagon is an AI-powered platform that provides intelligent automation and decision-making capabilities for enterprise workflows. It leverages machine learning to help organizations streamline processes and extract insights from data.
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Frequently asked questions about Decagon
Common questions about monitoring Decagon and understanding service status

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