checked Oct 27, 2026 9:27 PM UTC · Customer.io's official status page
Is Customer.io Currently Down?
No. Customer.io is up and running.
Customer.io is currently operational with all systems functioning normally.
All components operational
- Last broke
- Oct 27
- Uptime
- 100.00%
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Customer.io outages & status updates
Status changes and service events for Customer.io over the last 30 days
Management Interface experienced degraded performance
Oct 27 · resolved after 1h 2m
Customer.io component status
Check current status by component. Open one for regions, incident details, and alerts.
7 components tracked
Incidents · 30dStatus- Customer.io Data Collection statusno incidentsOperational
- Customer.io Data Processing statusno incidentsOperational
- Customer.io Javascript Tracker statusno incidentsOperational
- Customer.io Knowledge Base statusno incidentsOperational
- Customer.io Management Interface status1 incidentOperational
- Customer.io Message Sending statusno incidentsOperational
- Customer.io Third-Party Services statusno incidentsOperational
What is Customer.io?
Customer.io is a comprehensive customer engagement platform that enables businesses to send personalized, targeted messaging across multiple channels like email, push notifications, and SMS.
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Frequently asked questions about Customer.io
Common questions about monitoring Customer.io and understanding service status
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