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CommCare HQ Incident History

Operational

commcarehq.org ↗3 top-level components

checked Nov 3, 2026 6:42 AM UTC · CommCare HQ's official status page

CommCare HQ is up and running.

CommCare HQ is currently operational with all systems functioning normally.

All components operational

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CommCare HQ incident history

1 report published by CommCare HQ in the last 30 days

October 2, 2026

Degraded performance on CommCare HQ: Outgoing SMS failing due to a Syniverse SMS gateway issue

Last update
  1. resolvedOct 5 · 05:10 UTC

    This issue has been resolved. Outgoing SMS sent through Syniverse, our third-party SMS gateway vendor, are being delivered successfully again. If you still see "Error – Gateway error" in Messaging reports, please contact support at support@dimagi.com. Thank you for your patience.

Reported by CommCare HQ on their status page.