Question 1

Is CommCare HQ down right now?

Accepted Answer

No, CommCare HQ is operational. All systems are functioning normally with no reported issues. Last checked Sep 13, 2026 9:34 AM UTC from CommCare HQ's official status page. Statusfield monitors 3 components in real-time to provide instant alerts when CommCare HQ experiences downtime.

Question 2

How do I get notified when CommCare HQ goes down?

Accepted Answer

Create a Statusfield account and subscribe to CommCare HQ monitoring. You'll receive instant notifications via email, Slack, or webhook when CommCare HQ experiences any service disruption. Notifications are sent within seconds of detecting status changes across all 3 CommCare HQ components.

Question 3

Why not just subscribe to CommCare HQ's status page?

Accepted Answer

CommCare HQ's own subscribe button sends you every notice it publishes, at one priority, to one inbox — maintenance windows and major outages alike, across all 3 components. Statusfield lets you subscribe to only the components you depend on, and route each severity to a different place: a major outage to PagerDuty, degraded performance to Slack, maintenance to nowhere. It also keeps one dashboard for every vendor you depend on instead of one subscription per vendor, and records every status change and every alert it sent — useful when an auditor asks how you monitor third-party providers.

Question 4

What do CommCare HQ status levels mean?

Accepted Answer

CommCare HQ status levels indicate service health: Operational (all systems working normally), Degraded Performance (reduced functionality), Partial Outage (some components affected), Major Outage (significant service disruption), and Under Maintenance (scheduled maintenance). Statusfield tracks these statuses across 3 components to provide granular monitoring.

Question 5

What should I do when CommCare HQ is down?

Accepted Answer

When CommCare HQ is down: 1) Check Statusfield for affected components and estimated resolution time, 2) Review your application's CommCare HQ integration for fallback mechanisms, 3) Monitor the status page for updates, 4) Subscribe to Statusfield alerts to receive instant notifications when service is restored. Most CommCare HQ outages are resolved within minutes to hours.

Question 6

Has CommCare HQ been down today?

Accepted Answer

The status timeline above is the record: it shows every incident, outage and maintenance window Statusfield has seen for CommCare HQ over the last 30 days, with the times each began and ended. CommCare HQ is not disrupted right now; check the timeline for anything earlier today.

Question 7

Why is CommCare HQ not working for me?

Accepted Answer

If CommCare HQ isn't working: 1) Check Statusfield to confirm if there's a service-wide outage, 2) Verify your internet connection, 3) Clear your browser cache and cookies, 4) Try accessing CommCare HQ from a different network or device, 5) Check CommCare HQ's official status page for regional issues. If CommCare HQ shows operational but you're still experiencing issues, the problem may be local to your account or network.

Question 8

Is CommCare HQ down for everyone or just me?

Accepted Answer

Statusfield monitors CommCare HQ from multiple global locations and tracks 3 components in real-time. If CommCare HQ shows as operational on Statusfield but you're experiencing issues, the problem is likely specific to your location, account, or network. Service-wide outages are immediately reflected in our monitoring dashboard.

Question 9

How can I reduce alert fatigue from CommCare HQ status emails?

Accepted Answer

Instead of subscribing to CommCare HQ's status page emails alongside dozens of other services, use Statusfield to consolidate all your dependencies into one dashboard. You choose exactly which CommCare HQ components to monitor, route alerts to your preferred channels (email, Slack, Discord, webhooks), and filter out scheduled maintenance. Most teams report 80%+ reduction in monitoring noise.

Question 10

How do I set up CommCare HQ monitoring in 3 steps?

Accepted Answer

Setting up CommCare HQ monitoring takes under 30 seconds: 1) Create a Statusfield account — every signup starts a 30-day trial, no card required. 2) Search for "CommCare HQ" in the service catalog and click "Monitor" to add it to your dashboard. 3) Configure your notification preferences — choose from email, Slack, Discord, webhooks, or RSS feeds to receive instant alerts when CommCare HQ experiences any status change.

Question 11

What notification channels does Statusfield support for CommCare HQ alerts?

Accepted Answer

Statusfield supports multiple notification channels for CommCare HQ alerts: Email notifications for instant inbox alerts, Slack integration for team channels, Discord webhooks for community servers, generic HTTP webhooks for custom integrations, and RSS feeds for feed readers. Which channels a plan includes varies by tier; component-level monitoring covers all 3 CommCare HQ components.

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CommCare HQ Status

Is CommCare HQ Currently Down?

CommCare HQ is currently operational with all systems functioning normally.

Service health

The record

Be the first to know

Recent CommCare HQ outages & status updates

CommCare HQ experienced a partial outage

CommCare HQ experienced a partial outage

Degraded performance on www.commcarehq.org

CommCare HQ active components

What is CommCare HQ?

More Healthcare services

Frequently asked questions about CommCare HQ

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