Ciptex logo and current status indicator

Ciptex Status

Degraded

ciptex.com ↗8 top-level components

checked Nov 6, 2026 9:32 AM UTC · Ciptex's official status page

What's the Status of Ciptex?

Ciptex has disruptions affecting Twilio Voice, APAC and Twilio Voice, Latin America.

2 of 102 components currently report disruptions.

Operational: Race Engage, One Payment Cloud, Ciptex Cloud.

Last broke
Nov 5
Uptime
100.00%

History · 30 day period

Service health

Service health, last 30 days

Oct 8Today
Vendor-reported incidentNo status degradation recordedDegradedMaintenance

How to read this

The record

30 day period · not affected by the range above
Availability
100.00%
Last Incident
Degraded
Ongoing · Nov 5, 2026 7:03 AM UTC
Incidents
8
8 degraded
Most impacted
None
Every component stayed up

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Ciptex outages & status updates

Status changes and service events for Ciptex over the last 30 days

8 incidents over 30 days25 clear days · worst 2 on Oct 8
Ciptex incidents per day over the last 30 days, one row per week
SMTWTFS
Oct 4
2
1
1
Oct 11
2
1
Oct 18
Oct 25
Nov 1
1
02 incidents

Twilio experienced degraded performance

Nov 5 · still ongoing

Scheduled maintenance on Twilio

Nov 5 · ended after 2h 2m · peaked at Degraded

Scheduled maintenance on Twilio

Nov 4 · resolved after 6h 7m

Race Engage experienced degraded performance

Nov 4 · resolved after 1h 2m

Service disruption on RACE eSign

Nov 4 · reported by Ciptex · resolved

Twilio - Voice Call Audio Delays

Nov 3 · reported by Ciptex · resolved

Voice Call Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Germany

Oct 27 · reported by Ciptex · resolved

Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to United States

Oct 24 · reported by Ciptex · resolved

Solid — we detected itHollow — Ciptex reported it
View all incidents →

What is Ciptex?

Ciptex is a service monitoring platform.

More Other services

Frequently asked questions about Ciptex

Common questions about monitoring Ciptex and understanding service status

Is Ciptex down right now?

Ciptex has a recorded status of Degraded, last checked Nov 6, 2026 9:32 AM UTC. Review the status timeline and affected components, then check whether your own workflow is affected. Vendor-reported status can lag an incident.

How do I get notified when Ciptex goes down?

Create a Statusfield account, select the Ciptex components you depend on, and configure notification channels and status filters. Alerts follow detected changes that match your monitoring settings. Available channels and limits depend on your plan; delivery timing also depends on the source update and successful checks.

Why monitor Ciptex alongside my other vendors?

Statusfield brings Ciptex's reported component status together with your other vendors in one dashboard. You can choose the components you depend on and configure notification channels and status filters. The available channels and limits depend on your plan. Vendor status pages differ in their own subscription options.

What do Ciptex status levels mean?

Ciptex status levels indicate service health: Operational (all systems working normally), Degraded Performance (reduced functionality), Partial Outage (some components affected), Major Outage (significant service disruption), and Under Maintenance (scheduled maintenance). Statusfield tracks these statuses across 8 components to provide granular monitoring.

What should I do when Ciptex is down?

When Ciptex is down: 1) Check the affected components and any available incident updates, 2) Review your application's Ciptex integration for fallback mechanisms, 3) Check the provider's support channels for recovery information, 4) Configure Statusfield alerts for detected status changes. Recovery times depend on the incident; Statusfield does not predict when the provider will restore service.

Has Ciptex been down today?

The status timeline above is the record: it shows every incident, outage and maintenance window Statusfield has seen for Ciptex over the last 30 days, with the times each began and ended. Ciptex is disrupted right now — the timeline shows when it started.

Why is Ciptex not working for me?

If Ciptex isn't working: 1) Check Statusfield to confirm if there's a service-wide outage, 2) Verify your internet connection, 3) Clear your browser cache and cookies, 4) Try accessing Ciptex from a different network or device, 5) Check Ciptex's official status page for regional issues. If Ciptex shows operational but you're still experiencing issues, the problem may be local to your account or network.

Is Ciptex down for everyone or just me?

Statusfield displays the status reported for 8 Ciptex components. Compare the affected components with your own errors and the provider's latest updates. An operational status does not rule out a regional, account-specific, or unreported problem.

How can I reduce alert fatigue from Ciptex status emails?

Use Statusfield to consolidate your dependencies into one dashboard. Choose which Ciptex components to monitor, select the notification channels included in your plan, and configure status filters so routine updates do not go to the same destination as major outages.

How do I set up Ciptex monitoring in 3 steps?

1) Create a Statusfield account — eligible new accounts can choose a free trial, no card required. 2) Search for "Ciptex" in the service catalog and click "Monitor" to add it to your dashboard. 3) Configure the notification channels included in your plan and choose which severities should trigger alerts.

What notification channels does Statusfield support for Ciptex alerts?

Route Ciptex status changes to email, Slack, Microsoft Teams, PagerDuty, Discord or HTTP webhooks, depending on your plan. Choose the supported components and events that matter to your team, then test the destination and confirm your routing rules. Delivery depends on detected changes, source availability and the destination.

Ciptex isn't the only vendor you depend on — and an outage at any of them looks the same to your customers.

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