
checked Oct 25, 2026 8:37 PM UTC · Cielo's official status page
Is Cielo Having Issues?
No. Cielo is up and running.
Cielo is currently operational with all systems functioning normally.
All components operational
- Last broke
- Oct 25
- Uptime
- 99.92%
- Most impacted
- Autorizador Físico
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Cielo outages & status updates
Status changes and service events for Cielo over the last 30 days
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
| Sep 20 | |||||||
| Sep 27 | 1 | 1 | 1 | 2 | 1 | ||
| Oct 4 | 1 | 1 | |||||
| Oct 11 | 1 | 1 | 2 | 2 | |||
| Oct 18 | 1 | 1 | 2 | 1 | |||
| Oct 25 | 2 |
Transacional experienced degraded performance
Oct 25 · resolved after 1h 2m
Indisponibilidade parcial nas transações PIX Qrcode - PicPay
Oct 25 · reported by Cielo · resolved
Transacional experienced degraded performance
Oct 25 · resolved after 3h 4m
Indisponibilidade parcial nas transações PIX Qrcode - PicPay
Oct 25 · reported by Cielo · resolved
Queda na volumetria no Cielo Conecta
Oct 25 · reported by Cielo · resolved
Transacional experienced degraded performance
Oct 24 · resolved after 1h 1m
Indisponibilidade parcial para as transações do emissor Itaú
Oct 24 · reported by Cielo · resolved
Transacional experienced degraded performance
Oct 23 · resolved after 1h 1m
Cielo component status
Check current status by component. Open one for regions, incident details, and alerts.
3 components tracked
Incidents · 30dStatusWhat is Cielo?
Cielo is a Brazilian payment processing and acquiring company that provides payment solutions, point-of-sale systems, and financial transaction services for merchants and businesses.
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Common questions about monitoring Cielo and understanding service status

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