Cielo logo and current status indicator

Cielo Status

Operational

cielo.com.br ↗3 top-level components

checked Oct 25, 2026 8:37 PM UTC · Cielo's official status page

Is Cielo Having Issues?

No. Cielo is up and running.

Cielo is currently operational with all systems functioning normally.

All components operational

Last broke
Oct 25
Uptime
99.92%
Most impacted
Autorizador Físico

History · 30 day period

Service health

Service health, last 30 days

Sep 26Today
Vendor-reported incidentNo status degradation recordedDegradedPartial outageMajor outage

How to read this

The record

30 day period · not affected by the range above
Availability
99.92%
Last Incident
Degraded
Oct 25, 2026 3:10 PM UTC
Incidents
21
1 major, 2 partial, 18 degraded
Most impacted
Autorizador Físico
Longest 19h 41m

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Cielo outages & status updates

Status changes and service events for Cielo over the last 30 days

21 incidents over 30 days15 clear days · worst 2 on Oct 2
Cielo incidents per day over the last 30 days, one row per week
SMTWTFS
Sep 20
Sep 27
1
1
1
2
1
Oct 4
1
1
Oct 11
1
1
2
2
Oct 18
1
1
2
1
Oct 25
2
02 incidents

Transacional experienced degraded performance

Oct 25 · resolved after 1h 2m

Indisponibilidade parcial nas transações PIX Qrcode - PicPay

Oct 25 · reported by Cielo · resolved

Transacional experienced degraded performance

Oct 25 · resolved after 3h 4m

Indisponibilidade parcial nas transações PIX Qrcode - PicPay

Oct 25 · reported by Cielo · resolved

Queda na volumetria no Cielo Conecta

Oct 25 · reported by Cielo · resolved

Transacional experienced degraded performance

Oct 24 · resolved after 1h 1m

Indisponibilidade parcial para as transações do emissor Itaú

Oct 24 · reported by Cielo · resolved

Transacional experienced degraded performance

Oct 23 · resolved after 1h 1m

Solid — we detected itHollow — Cielo reported it
View all incidents →

Cielo component status

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What is Cielo?

Cielo is a Brazilian payment processing and acquiring company that provides payment solutions, point-of-sale systems, and financial transaction services for merchants and businesses.

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Common questions about monitoring Cielo and understanding service status

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