Cielo logo and current status indicator

Cielo Status

Operational

cielo.com.br 3 components

checked Sep 7, 2026 9:30 PM UTC · Cielo's official status page

Is Cielo Having Issues?

No. Cielo is up and running.

Cielo is currently operational with all systems functioning normally.

Last broke
Sep 5
Uptime
99.89%
Most impacted
Salesforce Atendimento

90 day period

All components operational

Email only. No password. No card.
Incidents

Service health

Service health, last 90 days

Jun 10Today
No problem reported or detectedDegradedPartial outageMajor outageMaintenance

How to read this

The record

90 day period · not affected by the range above
Availability
99.89%
Averaged across 18 components
Last Incident
Degraded
Sep 5, 2026 2:20 AM UTC
Incidents
37
1 major, 5 partial, 31 degraded
Most impacted
Salesforce Atendimento
Longest 1d

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Cielo outages & status updates

Latest status changes and service events for Cielo

37 incidents over 90 days66 clear days · worst 3 on Jul 15
Cielo incidents per day over the last 90 days, one row per week
SMTWTFS
Jun 7
Jun 14
Jun 21
Jun 28
Jul 5
Jul 12
1
3
2
Jul 19
1
2
2
1
Jul 26
1
2
2
Aug 2
2
1
Aug 9
1
2
Aug 16
1
1
1
Aug 23
1
1
1
2
Aug 30
1
2
1
2
Sep 6
03 incidents

Transacional experienced degraded performance

Sep 4 · resolved after 3h 41m

Queda na taxa de conversão de pagamentos Pix para a instituição Nubank

Sep 4 · reported by Cielo · resolved

Transacional experienced degraded performance

Sep 4 · resolved after 1h 2m

Atraso na atualização de status de pagamento de transações PIX-Ecommerce

Sep 4 · reported by Cielo · resolved

Transacional experienced degraded performance

Sep 3 · resolved after 14h 13m

Indisponibilidade API Remota Cielo LIO

Sep 3 · reported by Cielo · resolved

Indisponibilidade no pagamento de Qr Code Pix Bancos e Cielo para o emissor Caixa Econômica Federal

Sep 3 · reported by Cielo · resolved

Service "Cielo" was marked as Unknown

Sep 2 · resolved after 31m

Solid — we detected itHollow — Cielo reported it
View all incidents →

Cielo active components

All components for Cielo available for monitoring

What is Cielo?

Cielo is a Brazilian payment processing and acquiring company that provides payment solutions, point-of-sale systems, and financial transaction services for merchants and businesses.

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Frequently asked questions about Cielo

Common questions about monitoring Cielo and understanding service status

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