Some Android shoppers on headless storefronts may be unable to reach checkout
Last updateresolvedOct 26 · 14:18 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
checked Oct 26, 2026 2:35 PM UTC · BigCommerce's official status page
BigCommerce is up and running.
BigCommerce is currently operational with all systems functioning normally.
All components operational
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BigCommerce incident history
19 reports published by BigCommerce in the last 30 days
When BigCommerce breaks, it is typically resolved in 2h 4m — median across 10 resolved incidents over 30 days.
October 26, 2026
October 24, 2026
Search availability reduced and latency increased
Last updateresolvedOct 24 · 18:47 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
Delays in Real-Time Event Processing
Last updateresolvedOct 24 · 13:22 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
October 22, 2026
Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores
Last updateresolvedOct 23 · 03:46 UTC
This incident has now been resolved
Reported by BigCommerce on their status page.
October 20, 2026
Search Indexing Delays Affecting a Subset of US Stores
Last updateresolvedOct 20 · 10:33 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
October 15, 2026
Delayed product updates in storefront search
Last updateresolvedOct 15 · 22:14 UTC
Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for up to 32 minutes . Between approximately 4:15 PM and 5:00 PM CT, merchants may have seen a delay in catalog updates. The backlog has cleared and the issue is now resolved.
Reported by BigCommerce on their status page.
October 14, 2026
Delayed Data in Analytics Reports
Last updateresolvedOct 14 · 20:50 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
Some storefront searches returning incomplete results
Last updateresolvedOct 14 · 20:02 UTC
A fix has been deployed and storefront search results are back to normal.
Reported by BigCommerce on their status page.
Storefront Search Stability Issues for Subset of US Stores
Last updateresolvedOct 14 · 09:42 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
Storefront Search Stability Issues for Subset of US Stores
Last updateresolvedOct 14 · 00:54 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
October 12, 2026
Аn issue with Management API requests to add products to carts
Last updateresolvedOct 12 · 12:13 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
Slow response times on some requests
Last updateresolvedOct 12 · 02:39 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
October 8, 2026
Storefront Search Issues
Last updateresolvedOct 8 · 17:35 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
October 5, 2026
QuickBooks Payments stores cannot transact
Last updateresolvedOct 5 · 22:24 UTC
incident resolved, merchants can disconnect and reconnect their quickbooks now
Reported by BigCommerce on their status page.
Search is returning server errors for a subset of stores
Last updateresolvedOct 5 · 19:11 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
October 2, 2026
Intermittent Availability Issues in Australia
Last updateresolvedOct 2 · 05:41 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
October 1, 2026
Search is degraded on a subset of stores
Last updateresolvedOct 1 · 21:00 UTC
Commerce engineers identified the cause of search degradation on a subset or stores and have mitigated the issue.
Reported by BigCommerce on their status page.
September 27, 2026
Partial search unavailability
Last updateresolvedSep 27 · 18:00 UTC
This incident has been resolved.
Reported by BigCommerce on their status page.
September 26, 2026
Partial search unavailability
Last updateresolvedSep 26 · 20:04 UTC
Search availability is back to expected thresholds
Reported by BigCommerce on their status page.