Auth0 Incident History

We're currently investigating an issue affecting tenant logs and management of group memberships. We'll provide updates regarding our progress or as our investigation status changes.

Access to support.auth0.com has been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

We're continuing to carry out our mitigation strategy to restore access to support.auth0.com. We apologize for the inconvenience. Core Authentication is not impacted. We'll continue to provide updates with changes in status.

We are continuing to investigate this issue.

We are currently experiencing an issue that impacts access to support.auth0.com. Our team is actively working to mitigate the issue and restore full portal access as quickly as possible. We apologize for the inconvenience. Core Authentication is not impacted.  If you require urgent technical assistance while the Support Center is offline, please call +1 855-408-5455. We will share further updates as new information becomes available.

A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf](https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf)

Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

The issue self-resolved and we're monitoring the environment to ensure stability.

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Services have been restored. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.

Our Engineering team is seeing recovery, and users should now be able to access their Tenants, Private Instance, and Reports sections of Support Center. This issue did not impact any core authentication services. We're monitoring the environments to ensure stability and that there is no recurrence of impact. We'll continue to update as we obtain more information.

We are currently investigating an incident that impacted our services on the Auth0 Support Center. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.