Assignar Incident History

This incident has been resolved.

The authentication service has been restored and login access to the Assignar web dashboard and mobile app is back to normal. We apologise for the disruption and thank you for your patience.

We are investigating an incident preventing users from logging in to the Assignar web dashboard and mobile app. We have identified the cause as two concurrent issues with upstream service providers: * A service disruption affecting our third-party authentication provider, which is preventing new logins and session refreshes. * An ongoing AWS CloudFront incident affecting content delivery. Both issues originate outside of Assignar's application. Our team is actively working with the affected providers and monitoring progress. We will provide an update within the next hour.

The issue causing slower response times in Assignar Pay has been resolved, and everything is now operating normally. Thanks for your patience while we sorted this out. If you notice any lingering issues, please reach out to our support team.

We've identified the cause of the slowdown and applied a fix. Response times are back to normal across Assignar Pay. We're keeping a close eye on things to confirm everything stays stable, and will mark this resolved shortly.

We're currently investigating elevated response times affecting Assignar Pay. Users will notice slow load times and timeouts while using the app. Our engineering team is actively working to identify the cause. Next update within 30 minutes.