checked Nov 12, 2026 1:32 PM UTC · Zoom CX - NORTH AMERICA's official status page
Is Zoom CX - NORTH AMERICA Having an Outage?
No. Zoom CX - NORTH AMERICA is up and running.
Zoom CX - NORTH AMERICA is currently operational with all systems functioning normally.
All components operational
Service health
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Explicitly missing provider coverage is excluded from availability. Figures cover this component only — the service-wide record is on the Zoom CX - NORTH AMERICA service page.
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Recent Zoom CX - NORTH AMERICA outages & status updates
Status changes and service events for Zoom CX - NORTH AMERICA over the last 30 days
Zoom CX - NORTH AMERICA experienced degraded performance
Nov 12 · resolved after 1h 36m
Inside Zoom CX - NORTH AMERICA
14 sub-components under Zoom CX - NORTH AMERICA, each with its own status history.
- Zoom Contact CenterOperational
- Voice (Inbound/Outbound)Operational
- Video (Inbound/Outbound)Operational
- Chat (Inbound/Outbound)Operational
- SMS/MMS (Inbound/Outbound)Operational
- 3rd Party Messaging/Social (Inbound/Outbound)Operational
- Email (Inbound/Outbound)Operational
- Outbound DialersOperational
- Remote ControlOperational
- AI Expert AssistOperational
- Recording ServiceOperational
- BYOC - PremisesOperational
- CobrowseOperational
- PCI IntegrationOperational
Frequently asked questions about Zoom CX - NORTH AMERICA
Common questions about monitoring Zoom CX - NORTH AMERICA and reading its status.
Is Zoom CX - NORTH AMERICA down right now?
Zoom reports Operational for Zoom CX - NORTH AMERICA. An operational report does not rule out a regional, account-specific or not-yet-reported problem.
What is Zoom CX - NORTH AMERICA?
Zoom CX - NORTH AMERICA is a component listed by Zoom. Statusfield follows its reported status so you can monitor this dependency alongside your other vendors. Review the component’s scope before adding it to your monitors.
How can I get alerts for Zoom CX - NORTH AMERICA?
Add Zoom CX - NORTH AMERICA to your Statusfield monitors, choose the status changes that matter and configure an alert destination. Alerts follow detected changes in the provider’s reports. Available channels depend on your plan; verify the destination and routing during setup. Eligible new accounts can start a trial, and continued monitoring requires a paid subscription.
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