checked Nov 12, 2026 1:00 PM UTC · Zoom CX - Global's official status page
Is Zoom CX - Global Currently Down?
No. Zoom CX - Global is up and running.
Zoom CX - Global is currently operational with all systems functioning normally.
All components operational
Service health
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Explicitly missing provider coverage is excluded from availability. Figures cover this component only — the service-wide record is on the Zoom CX - Global service page.
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Recent Zoom CX - Global outages & status updates
Status changes and service events for Zoom CX - Global over the last 30 days
Scheduled maintenance on Zoom CX - Global
Nov 6 · resolved after 2h
Inside Zoom CX - Global
21 sub-components under Zoom CX - Global, each with its own status history.
- Zoom Contact CenterOperational
- Web Portal (Admin/Users/Provisioning)Operational
- Desktop Client (Supervisors/Agents)Operational
- Web Client (Supervisors/Agents)Operational
- Mobile Client (Agents)Operational
- 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)Operational
- Reporting ServiceOperational
- Developer Platform (APIs/Webhooks)Operational
- Developer Platform (SDKs)Operational
- Zoom Workforce ManagementOperational
- SMSOperational
- PSTNOperational
- Provider Exchange (PEX)Operational
- BYOCOperational
- Zoom AICOperational
- Video EngagementOperational
- TranscriptionOperational
- PCI IntegrationOperational
- CX InsightOperational
- CobrowseOperational
- 3rd Party Messaging/Social (Inbound/Outbound)Operational
Frequently asked questions about Zoom CX - Global
Common questions about monitoring Zoom CX - Global and reading its status.
Is Zoom CX - Global down right now?
Zoom reports Operational for Zoom CX - Global. An operational report does not rule out a regional, account-specific or not-yet-reported problem.
What is Zoom CX - Global?
Zoom CX - Global is a component listed by Zoom. Statusfield follows its reported status so you can monitor this dependency alongside your other vendors. Review the component’s scope before adding it to your monitors.
How can I get alerts for Zoom CX - Global?
Add Zoom CX - Global to your Statusfield monitors, choose the status changes that matter and configure an alert destination. Alerts follow detected changes in the provider’s reports. Available channels depend on your plan; verify the destination and routing during setup. Eligible new accounts can start a trial, and continued monitoring requires a paid subscription.
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