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Yext Incident History

Operational

yext.com ↗22 components

checked Sep 14, 2026 11:11 AM UTC · Yext's official status page

Yext is up and running.

Yext is currently operational with all systems functioning normally.

All components operational

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Yext incident history

4 reports published by Yext in the last 30 days

When Yext breaks, it is typically resolved in 5h 4m — median across 12 resolved incidents over 90 days.

September 3, 2026

Inbound Voice Service Degradation

Last update

  1. resolvedSep 3 · 17:41 UTC

    This incident has been resolved.

Reported by Yext on their status page.

September 2, 2026

Partial outage: Hearsay platform intermittently unavailable

Last update

  1. resolvedSep 2 · 17:44 UTC

    This incident has been resolved.

Reported by Yext on their status page.

August 17, 2026

Intermittent Issues Accessing Hearsay User Portal

Last update

  1. postmortemAug 26 · 18:01 UTC

    Summary

    On August 17, 2026, users were temporarily unable to access Yext through my.hearsaysocial.com for approximately 12 minutes, from 11:20 AM to 11:32 AM ET. No customer data was lost, and this was not a security incident.

    Root Cause

    A content library indexing process generated higher-than-expected system demand, temporarily causing service requests to fail and affecting access to Yext through my.hearsaysocial.com.

    Remediation

    We increased system capacity to complete the rebuild and restore normal service. To prevent recurrence, we are updating the indexing process to apply smaller, incremental changes rather than requiring a full rebuild. We are also making database performance improvements to support more reliable processing during these updates.

Reported by Yext on their status page.

Pages Publishing Delays

Last update

  1. resolvedAug 17 · 21:37 UTC

    This incident is resolved.

Reported by Yext on their status page.