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WorkOS Incident History

Operational

workos.com ↗2 top-level components

checked Oct 28, 2026 12:12 AM UTC · WorkOS's official status page

WorkOS is up and running.

WorkOS is currently operational with all systems functioning normally.

All components operational

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WorkOS incident history

6 reports published by WorkOS in the last 30 days

When WorkOS breaks, it is typically resolved in 1h 6m — median across 4 resolved incidents over 30 days.

October 23, 2026

Elevated errors across SSO and AuthKit

Last update
  1. resolvedOct 23 · 17:01 UTC

    This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.

Reported by WorkOS on their status page.

October 19, 2026

Elevated AuthKit Error Rates

Last update
  1. resolvedOct 19 · 20:21 UTC

    This incident has been resolved.

Reported by WorkOS on their status page.

October 15, 2026

Radar SMS challenge failures for phone numbers in mainland China (+86)

Last update
  1. resolvedOct 15 · 21:51 UTC

    We've resolved the issue with Radar SMS challenge verifications to China.

Reported by WorkOS on their status page.

October 9, 2026

Elevated errors across SSO and AuthKit sign-in

Last update
  1. resolvedOct 9 · 19:30 UTC

    From 20:20 to 20:21 UTC on October 9, 2026 some SSO and AuthKit sign-in requests failed with HTTP 500 errors. The failures hit SSO token exchange and AuthKit authenticate requests. A database maintenance operation conflicted with live sign-in traffic. The operation self-corrected and service recovered shortly thereafter with no data loss. End users who saw an error could sign in again by retrying. We are updating the maintenance job to avoid live traffic disruption.

Reported by WorkOS on their status page.

October 1, 2026

Elevated errors for Audit Logs

Last update
  1. resolvedOct 1 · 21:58 UTC

    This incident has been resolved.

Reported by WorkOS on their status page.

Elevated API and AuthKit errors for some requests (Columbus, OH region)

Last update
  1. resolvedOct 1 · 15:30 UTC

    On October 1, 2026, from 11:34 to 11:40 AM EDT, our CDN provider had a network problem at its Columbus, Ohio location. Some requests to the WorkOS API (api.workos.com) and to AuthKit-hosted pages failed with HTTP 500 or 403 errors. Only requests routed through that location were affected. At the peak, about 8% of all API requests failed, including Audit Logs event ingestion, authentication and Vault decrypt calls. WorkOS systems stayed healthy the whole time and the provider fixed the problem by 11:40 AM EDT. Audit Logs event ingestion (POST /audit_logs/events) was the most affected endpoint: up to 21% of event submissions failed at the peak. Events from failed requests were not recorded. If your application did not retry them, resend any audit log events submitted between 11:34 and 11:40 AM EDT.

Reported by WorkOS on their status page.