checked Nov 1, 2026 5:26 AM UTC · Workato US's official status page
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15 reports published by Workato US in the last 30 days
When Workato US breaks, it is typically resolved in 2h 40m — median across 5 resolved incidents over 30 days.
resolvedOct 30 · 22:03 UTC
After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
resolvedOct 27 · 20:49 UTC
The issue has been resolved. Customers can now view the full history of their Genie conversations and send new messages in AIRO chats. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
ResolvedOct 27 · 20:49 UTC
The issue has been resolved. Customers can now view the full history of their Genie conversations and send new messages in AIRO chats. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
resolvedOct 20 · 06:05 UTC
This issue has been resolved. Customers who were affected may retry their queries as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
ResolvedOct 20 · 06:05 UTC
This issue has been resolved. Customers who were affected may retry their queries as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
resolvedOct 20 · 03:00 UTC
Between approximately 02:53 AM UTC and 05:57 AM UTC on October 20, 2026, an issue in Workato's log processing service resulted in some entries for three logging features not being recorded or delivered. Recipes and jobs were not affected.
The affected features were:
Job history and job details are complete. Other audit log streaming types, including Job status only, Full job details, User activity and API platform logs, were delivered as normal.
The issue has been resolved. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.
Reported by Workato US on their status page.
ResolvedOct 20 · 03:00 UTC
Between approximately 02:53 AM UTC and 05:57 AM UTC on October 20, 2026, an issue in Workato's log processing service resulted in some entries for three logging features not being recorded or delivered. Recipes and jobs were not affected.The affected features were:- Logs page (Tools > Logs). Some entries from this period may be missing, including messages from Logger by Workato steps.- Audit log streaming of Workato Log events or Genie conversation events. Some events from this period may not have reached your streaming destination.- API traffic mirroring. Some API requests and responses from this period may not have been mirrored to your security tool.Job history and job details are complete. Other audit log streaming types, including Job status only, Full job details, User activity and API platform logs, were delivered as normal.The issue has been resolved. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.
Reported by Workato US on their status page.
resolvedOct 16 · 18:29 UTC
Starting at approximately 09:00 AM UTC on October 13, 2026, following an update to the underlying AI model, some recipes using the Analyze text action in the AI by Workato connector may have failed with the error "Unable to analyse the document provided." The updated model follows prompt instructions more strictly, and in some cases returned responses in a structure the action did not expect. We have released an update to the Analyze text action that handles these responses correctly. This update is available on an opt-in basis and is not enabled by default. Because the updated model is also stricter about what a prompt asks for, the instructions in affected recipes may need to be reviewed and adjusted to return the expected results once the update is enabled. If your recipes are affected, please contact Workato Support (https://support.workato.com) or your assigned CSM. We can enable the update for your affected recipes and help review your prompts. Failed jobs may be repeated after these changes.
Reported by Workato US on their status page.
ResolvedOct 16 · 18:29 UTC
Starting at approximately 09:00 AM UTC on October 13, 2026, following an update to the underlying AI model, some recipes using the Analyze text action in the AI by Workato connector may have failed with the error "Unable to analyse the document provided." The updated model follows prompt instructions more strictly, and in some cases returned responses in a structure the action did not expect.We have released an update to the Analyze text action that handles these responses correctly. This update is available on an opt-in basis and is not enabled by default. Because the updated model is also stricter about what a prompt asks for, the instructions in affected recipes may need to be reviewed and adjusted to return the expected results once the update is enabled.If your recipes are affected, please contact Workato Support (https://support.workato.com) or your assigned CSM. We can enable the update for your affected recipes and help review your prompts. Failed jobs may be repeated after these changes.
Reported by Workato US on their status page.
resolvedOct 14 · 21:14 UTC
This issue is now considered resolved. A fix has been deployed for the Analyze image action in the AI by Workato connector. Customers who encountered errors with this action may rerun failed jobs as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
ResolvedOct 14 · 21:14 UTC
This issue is now considered resolved. A fix has been deployed for the Analyze image action in the AI by Workato connector. Customers who encountered errors with this action may rerun failed jobs as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
resolvedOct 8 · 15:24 UTC
After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
ResolvedOct 8 · 15:24 UTC
After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
resolvedOct 7 · 23:28 UTC
After further monitoring, this issue is now considered resolved. Customers should no longer encounter "Data source 'Output file': Communication Error: error sending request for url:" or experience delays when running SQL Transformations. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
ResolvedOct 7 · 23:28 UTC
After further monitoring, this issue is now considered resolved. Customers should no longer encounter "Data source 'Output file': Communication Error: error sending request for url:" or experience delays when running SQL Transformations. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Reported by Workato US on their status page.
