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Workato ANZ status
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Workato ANZ Incident History

Operational

workato.com ↗5 top-level components

checked Oct 31, 2026 10:01 PM UTC · Workato ANZ's official status page

Workato ANZ is up and running.

Workato ANZ is currently operational with all systems functioning normally.

All components operational

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Workato ANZ incident history

3 reports published by Workato ANZ in the last 30 days

When Workato ANZ breaks, it is typically resolved in 1h 32m — median across 2 resolved incidents over 30 days.

October 27, 2026

Issue with Genie Conversation History and AIRO Chats

Last update

  1. resolvedOct 27 · 20:00 UTC

    The issue impacting Genie and AIRO chats in the Workato UI has been resolved. During this incident, customers may have experienced incomplete Genie conversation history or been unable to send new messages in AIRO chats when a response included a code block. Genies otherwise continued to respond to new messages. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Reported by Workato ANZ on their status page.

October 16, 2026

Errors in AI by Workato Analyze text action

Last update

  1. resolvedOct 16 · 18:29 UTC

    Starting at approximately 09:00 AM UTC on October 13, 2026, following an update to the underlying AI model, some recipes using the Analyze text action in the AI by Workato connector may have failed with the error "Unable to analyse the document provided." The updated model follows prompt instructions more strictly, and in some cases returned responses in a structure the action did not expect. We have released an update to the Analyze text action that handles these responses correctly. This update is available on an opt-in basis and is not enabled by default. Because the updated model is also stricter about what a prompt asks for, the instructions in affected recipes may need to be reviewed and adjusted to return the expected results once the update is enabled. If your recipes are affected, please contact Workato Support (https://support.workato.com) or your assigned CSM. We can enable the update for your affected recipes and help review your prompts. Failed jobs may be repeated after these changes.

Reported by Workato ANZ on their status page.

October 7, 2026

Elevated errors in SQL Transformations

Last update

  1. resolvedOct 7 · 23:28 UTC

    After further monitoring, this issue is now considered resolved. Customers should no longer encounter "Data source 'Output file': Communication Error: error sending request for url:" or experience delays when running SQL Transformations. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Reported by Workato ANZ on their status page.