Wix Customer Care logo and current status indicator

Wix Customer Care Status

Operational

wix.com 2 components

checked Sep 11, 2026 11:54 AM UTC · Wix Customer Care's official status page

Is Wix Customer Care Working Right Now?

Yes. Wix Customer Care is up and running.

Wix Customer Care is currently operational with all systems functioning normally.

All components operational

Email only. No password. Free.

Service health

The record

90 day period · not affected by the range above
Availability
99.95%
This component only
Incidents
1
Recorded for Customer Care
Longest incident
2h 25m
Single worst stretch

Availability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the Customer Care service page.

Be the first to know

Statusfield watches Wix Customer Care alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

Email only. No password. Free.

Inside Customer Care

2 sub-components under Customer Care, each with its own status history.

Frequently asked questions about Wix Customer Care

Common questions about monitoring Customer Care and reading its status.

Stay ahead of outages

Get Notified If Wix Customer Care Goes Down

Monitor 7,000+ services and components. Get instant alerts when Wix Customer Care goes down. Sign up for free.