checked Sep 7, 2026 10:21 PM UTC · WiscNet's official status page
Some of WiscNet is down.
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110 reports published by WiscNet in the last 30 days · 7 still open
When WiscNet breaks, it is typically resolved in 17h 5m — median across 12 resolved incidents over 90 days.
identifiedSep 7 · 16:09 UTC
Hello, At 9:10am, the WiscNet NOC observed the handoff port for Rosholt School District go down. Please verify power to the equipment onsite and reach out to the WiscNet NOC if you have any questions.
Reported by WiscNet on their status page.
postmortemSep 7 · 13:43 UTC
Date & Time of Incident:` 9/7/26 7:03am ` Duration:` 17 minutes` Technician\(s\):` Payton` Review Date: 9/7/26 Brief Summary: The WiscNet NOC lost access to our device at Shullsburg School District.
Reported by WiscNet on their status page.
postmortemSep 7 · 13:35 UTC
Date & Time of Incident:`9/6/26 9:29 am ` Duration:` 88 minutes` Technician\(s\):` Dante, Payton` Review Date: 9/7/26 Brief Summary: The WiscNet NOC lost access to our device at Mineral Point School District.
Reported by WiscNet on their status page.
identifiedSep 7 · 07:08 UTC
Hello, Our provider has an investigation open at this time and looks to be reporting no seeming issues on their network and are currently pending Layer 1 onsite. Please verify power and equipment at the site and reach out to us if there is persisting issues so we can push further investigation with our provider.
Reported by WiscNet on their status page.
identifiedSep 6 · 23:53 UTC
External A new ticket \(13764\) has been created by WiscNet. To add additional comments, reply to this email. This email is a service from WiscNet. Delivered by [Zendesk](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.zendesk.com%2Fsupport%2F%3Futm_campaign%3Dtext%26utm_content%3DWiscNet%26utm_medium%3Dpoweredbyzendesk%26utm_source%3Demail-notification&data=05%7C02%7Cnoc%40wiscnet.net%7Ce06ca2f1a062456f268c08df0c71f900%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639243355794453233%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=E7%2FyVWYfQozpwwZVY170nMd3SmGBHuk9F2xs2HRR9vI%3D&reserved=0) \[62VWKV-5EWLD\]
Reported by WiscNet on their status page.
resolvedSep 5 · 20:59 UTC
Hello, The WiscNet NOC has lost access to our device for River Ridge School District at 1:15 PM 9/5/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1304. If you have any additional questions, please contact WiscNet NOC at noc@wiscnet.net or by phone at 608-442-6761. Thank you, Hello, This has been restored. We observe reboot logs on our equipment on-site indicating a power issue. Feel free to reach out to the WiscNet NOC if any further assistance is needed. External A new ticket \(13760\) has been created by WiscNet. To add additional comments, reply to this email. This email is a service from WiscNet. Delivered by [Zendesk](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.zendesk.com%2Fsupport%2F%3Futm_campaign%3Dtext%26utm_content%3DWiscNet%26utm_medium%3Dpoweredbyzendesk%26utm_source%3Demail-notification&data=05%7C02%7Cnoc%40wiscnet.net%7C10514cca404147a8d13008df0b7fcda1%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639242315672306289%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=7qOWwh%2BUwAUpv5cDpTml45YyaJe8AWX0HQSyjn9TJL4%3D&reserved=0) \[NN73PM-52Y25\]
Reported by WiscNet on their status page.
resolvedSep 5 · 20:59 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
resolvedSep 4 · 11:27 UTC
Hello, At 12:18 AM CDT we noticed alarms indicating that r-tomorrowriversd is down. At this time please reach out to the TEACH/GLS NOC to investigate accordingly. We will provide further updates when we have further information. If you have any questions please reach out to us Hello, We are seeing services restored as of 1:32 AM. Please reach out to us if you have any questions.
Reported by WiscNet on their status page.
resolvedSep 4 · 11:24 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemSep 4 · 06:17 UTC
Date & Time of Incident: 9/4 12:01am Duration: 47 Minutes Technician\(s\): Johnathon Laun Review Date: 9/4 Brief Summary: We seen multiple school districts go down Root Cause: We seen OSPF bounce between 12:01am and 12:48am but no port bouncing
Reported by WiscNet on their status page.
resolvedSep 4 · 02:27 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemSep 3 · 20:03 UTC
Date & Time of Incident: 8:15 AM CST 9/3/2026 Duration: 260 Technician\(s\): Fue Khang Review Date: 9/3/2026 Brief Summary: Alarms came in at 8:15 AM CST and cleared at 12:35 PM CST. Site advised they lost power Root Cause: Loss of power at site.
Reported by WiscNet on their status page.
resolvedSep 3 · 20:03 UTC
The WiscNet NOC has lost access to our device for Holy Hill Area School District at 8:15 AM CST. Please verify power to your site and the network equipment. We have are in the process of reaching out to the last mile provider on your behalf. If you have any questions, please reach out to the Wiscnet NOC. We were notified that the school district is experiencing a power outage due to weather. We expect the service to restore when power has bee restored. If you have any questions, please reach out to the Wiscnet NOC.
Reported by WiscNet on their status page.
postmortemSep 3 · 16:28 UTC
Date & Time of Incident: 11 AM CST 9/3/2026 Duration: 23 Technician\(s\): Fue Khang Review Date: 9/3/2026 Brief Summary: Alarms came in at 11 AM and cleared at 11:23 AM. Device logs showed network port dropped. Root Cause: Network port dropped.
Reported by WiscNet on their status page.
resolvedSep 3 · 16:28 UTC
The WiscNet NOC has lost access to our device for Paris J1 School District at 11:00 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751. If you have any additional questions, please contact WiscNet NOC.
Reported by WiscNet on their status page.
resolvedSep 3 · 01:27 UTC
We are observing CESA 8 restore at 7:34PM CDT 9/2/2026. Please reach out to the WiscNet NOC for any questions. Outage Duration: 73 minutes
Reported by WiscNet on their status page.
resolvedSep 3 · 01:21 UTC
We are observing Wabeno Area School District to restore at 7:34PM CDT 9/2/2026. Please reach out to the WiscNet NOC for any questions. Outage Duration: 73 minutes
Reported by WiscNet on their status page.
resolvedSep 3 · 01:13 UTC
We are observing Gillett School District restore at 7:34PM CDT 9/2/2026. If you have any questions, please reach out to the WiscNet NOC. Outage Duration: 73 minutes
Reported by WiscNet on their status page.
postmortemSep 2 · 19:40 UTC
Date & Time of Incident: 11:24 AM 9/2/2026 Duration: 176 Technician\(s\): Carter Jensen Review Date: 9/2/2026 Brief Summary: Alarms came in at 11:24 AM . Ticket was open with LMP. LMP replaced their device that terminates to all sites. Sites came back up at 2:20 PM. Root Cause: Provider device.
Reported by WiscNet on their status page.
postmortemSep 2 · 18:45 UTC
Date & Time of Incident: 10:30 AM CST 9/2/2026 Duration: 12 Technician\(s\): Fue Khang Review Date: 9/2/2026 Brief Summary: Alarms came in at 10:30 AM CST. Alarms cleared at 10:42 AM CST. Device showed the network port went down. Root Cause: Network port went down.
Reported by WiscNet on their status page.
postmortemSep 2 · 15:16 UTC
Date & Time of Incident:` 9/2/26 4:58am ` Duration:` 4 hours, 20 minutes` Technician\(s\):`Payton ` Review Date: 9/2/26 Brief Summary: WiscNet NOC observed the handoff port physically down.
Reported by WiscNet on their status page.
postmortemSep 2 · 14:24 UTC
Date & Time of Incident: 9/2, 5:05 AM Central Duration: 149 Minutes Technician\(s\): Marcus Review Date: 9/2 Root Cause: power Brief Summary: The WiscNet NOC lost access to our onsite device at St. Mary Catholic Schools between 5:05 AM - 7:34 AM Central today. After our onsite device was power cycled, alarms cleared and services restored at 7:34 AM Central.
Reported by WiscNet on their status page.
monitoringSep 2 · 14:02 UTC
Hello, We have been notified that these circuit were intentionally taken down. We will monitor for restoral.
Reported by WiscNet on their status page.
postmortemSep 2 · 13:51 UTC
GLS Network Outage
Reported by WiscNet on their status page.
postmortemSep 2 · 12:19 UTC
Date & Time of Incident: 9/2/2026 4:20am Duration: 118 minutes Technician\(s\): Johnathon Laun Review Date: 9/2 Brief Summary: Multiple GLS sites went down at 4:20am Root Cause: Seems to be related to a provider outage on GLS’s end
Reported by WiscNet on their status page.
resolvedSep 2 · 10:20 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
resolvedSep 2 · 06:19 UTC
Hello, At this time we are seeing all alarms cleared and services restored. Please reach out with any questions. Thank you,
Reported by WiscNet on their status page.
postmortemSep 1 · 20:51 UTC
Date & Time of Incident: 10:44AM 9/1/2026 Duration: 122 Technician\(s\): Fue Khang Review Date: 9/1/2026 Brief Summary: Alarms came in at 10:44 AM . Ticket was open with LMP. LMP reset their device that terminates to all sites. Sites came back up at 12:46 PM. Root Cause: Provider device.
Reported by WiscNet on their status page.
postmortemSep 1 · 18:09 UTC
The site restored and we observed logs indicated the port facing GLS went down and restored.
Reported by WiscNet on their status page.
resolvedSep 1 · 02:53 UTC
Hello, Services restored around 6:35PM. Thank you,
Reported by WiscNet on their status page.
investigatingSep 1 · 01:34 UTC
Hello, We are not seeing any issue on our network, we were wondering if you could reboot your equipment to see if that clears the traffic alarm. Please reach out to us if you have any questions. Thanks,
Reported by WiscNet on their status page.
resolvedAug 28 · 16:50 UTC
Hello, We observe restoration of receive light to handoff port as of 10:02 AM. Feel free to reach out to the WiscNet NOC if any further assistance is needed.
Reported by WiscNet on their status page.
postmortemAug 28 · 15:28 UTC
Date & Time of Incident: 12:50 AM CST 8/28 Duration: 351 Technician\(s\): Johnathon Laun, Fue Khang Review Date: 8/28 Brief Summary: Alarms came in at 12:50 AM. Alarms cleared at 6:41 AM. Charter advised they were still swapping an optic for it. Optic was swapped and charter was complete with maintenance on this circuit at 9:30 AM. Root Cause: Un-Notified Maintenance.
Reported by WiscNet on their status page.
resolvedAug 28 · 15:27 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 28 · 12:38 UTC
Date & Time of Incident: 8/28 5:23am CT Duration: 115 minutes Technician\(s\): Johnathon Laun Review Date: 8/28 Brief Summary: At 5:23am we observed the handoff port go down at the school district and at 6:58am we observed the school district go down. Resolved at 7:18am Root Cause: Seems to be due to maintenance on either the WiscNet side or on the customers side
Reported by WiscNet on their status page.
resolvedAug 28 · 12:38 UTC
Hello, Starting at 5:23am CT 8/28 the WiscNet NOC has observed the handoff port go down on our device at the Rhinelander School District. We ask that you confirm there is no maintenance occurring on site that would cause this port to go down. You can reach the WiscNet NOC at \(608\) 442-6761, option 1. As of 6:58am CT we have lost access to our device on site completely. Thank you, Hello, We are seeing this device as back up as of 7:14am CT. We will be closing out this status page now.
Reported by WiscNet on their status page.
postmortemAug 28 · 11:20 UTC
Date & Time of Incident: 12:47pm CT 8/27 Duration: 812 Minutes Technician\(s\): Devin Harris, Johnathon Laun Review Date: 8/28 Brief Summary: Site went down at 12:47pm Root Cause: Seems to be due to a fiber cut on the providers end as the NOC observed OSPF alarms on the uplink port of the switch
Reported by WiscNet on their status page.
resolvedAug 28 · 04:16 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
investigatingAug 27 · 19:12 UTC
Hello, The transport to the Wiscnet device has restored, but we are still seeing minimal traffic on the handoff port. We see the handoff port up, but keep alive traffic from the school. We recommend checking the cable and rebooting the onsite devices. Kind regards,
Reported by WiscNet on their status page.
postmortemAug 27 · 14:01 UTC
Date & Time of Incident:`8/27/26 3:05pm ` Duration:`5 hours, 15 minutes ` Technician\(s\):` Payton` Review Date: 8/27/26 Brief Summary: WiscNet NOC lost access to our equipment at Bangor School District
Reported by WiscNet on their status page.
resolvedAug 26 · 22:20 UTC
Hello, thank you for reaching out to WiscNet. Per our discussion, earlier today power was taken out causing the outage we observed. We now see the site restore at 5:14PM CDT. If there are any questions, please reach out to the WiscNet NOC and reference ticket 2282256 for this incident.
Reported by WiscNet on their status page.
postmortemAug 26 · 20:32 UTC
Services restored at 1:12PM CDT 8/26/2026
Reported by WiscNet on their status page.
postmortemAug 26 · 16:31 UTC
Date & Time of Incident: 11:03 AM 8/25/2026 Duration: 5 minutes Technician\(s\): Carter Jensen Review Date: 8/26/2026 Brief Summary: Alarms came in for sit at 11:03 AM and cleared at 10:08 AM. Three router line cards, two in Milwaukee and one in Madison failed. Root Cause: Software bug on equipment
Reported by WiscNet on their status page.
postmortemAug 26 · 15:04 UTC
Date & Time of Incident: 6:10 AM 8/26/2026 Duration: 120 Technician\(s\): Connor Felton, Fue Khang Review Date: 8/26/2026 Brief Summary: Alarms came in for sit at 6:10 AM and cleared at 8:10 AM. Device check showed a low uptime. Root Cause: Loss of power.
Reported by WiscNet on their status page.
postmortemAug 26 · 12:11 UTC
Date & Time of Incident: 1:06am 8/25 Duration: 822 minutes Technician\(s\): Johnathon Laun, Devin Harris, Dylan Trott Review Date: 8/26 Brief Summary: We observed 3 sites go down at the same time, all 3 seemed to be related Root Cause: Seems to be due to a fiber cut as they all restored at roughly the same time, due to either OSPF or BGP restoring
Reported by WiscNet on their status page.
resolvedAug 26 · 00:30 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 25 · 20:46 UTC
Date & Time of Incident: 11:35 PM CST 8/25/2026 Duration: 125 Technician\(s\): Fue Khang Review Date: 8/25/2026 Brief Summary: Port bounced from 11:35 AM to 12:40 AM at roughly 10 minute intervals. It would stay up for 2 minutes at a time. LMP device was rebooted and circuit stabilized. Root Cause: Provider equipment.
Reported by WiscNet on their status page.
postmortemAug 25 · 18:59 UTC
Date & Time of Incident: 9:49 AM CST 8/25/2026 Duration: 10 Technician\(s\): Fue Khang Review Date: 8/26/2026 Brief Summary: GLS notified of loss of ping at 9:49 AM CST. this initially cleared at 9:54 AM CST. GLS then notified of loss of ping at 12:49 PM CST and cleared again at 12:54 PM CST. Root Cause: GLS did not provide a reason for outage.
Reported by WiscNet on their status page.
postmortemAug 25 · 17:59 UTC
Site went down so we opened a new incident to track the outage. GLS is currently investigating. Closing this incident page
Reported by WiscNet on their status page.
postmortemAug 25 · 16:17 UTC
Date & Time of Incident: 10:29 AM CST 8/25/2026 Duration: 6 Technician\(s\): Fue Khang Review Date: 8/25/2026 Brief Summary: Notified by GLS regarding ping dropping at 10:29 AM. Notified ping restored at 10:34 AM Root Cause: Network port down.
Reported by WiscNet on their status page.
resolvedAug 25 · 16:16 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 25 · 15:36 UTC
Date & Time of Incident: 9:44 AM 8/25/2023 Duration: 39 Technician\(s\): Fue Khang Review Date: 8/25/2026 Brief Summary: Notified by GLS about down site at 9:44 AM. Received notification of internal issue being resolved at 10:23 AM. Root Cause: Customer premise equipment.
Reported by WiscNet on their status page.
resolvedAug 25 · 15:36 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 24 · 20:36 UTC
Date & Time of Incident: 8/14 4:02 PM Central Duration: 9990 Minutes Technician\(s\): Marcus Review Date: 8/24 Root Cause: Upstream fiber cut Brief Summary: We lost access to our device at the Highland School District on 8/14 at 4:02 PM to 8/21 at 1:00 PM Central. The outage was caused by a fiber cut on our provider’s network near the location at the site. After new cable was installed on the 21st at 12 PM Central, restored the service.
Reported by WiscNet on their status page.
resolvedAug 24 · 11:57 UTC
Hello, At 6:04 AM CST we noticed r-luxemburgsd go down. We will work on opening an investigation with our provider. We will provide further updates as we receive them. Hello, We have opened an investigation with our provider. We will provide further information when we receive further detail on their findings. Hello, We're seeing services restored as of 6:45 AM. Our provider has bounced their end of the circuit and observed services restore afterwards. If you have any questions or see persisting issues please reach out to us.
Reported by WiscNet on their status page.
resolvedAug 24 · 11:56 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
resolvedAug 24 · 09:45 UTC
Hello, At this time we are seeing all alarms cleared and services restored. Please reach out with any questions. Thank you,
Reported by WiscNet on their status page.
postmortemAug 21 · 18:14 UTC
Site power outage, the device rebooted.
Reported by WiscNet on their status page.
postmortemAug 21 · 17:26 UTC
Date & Time of Incident:`8/21/26 9:57am ` Duration:` 88 minutes` Technician\(s\):` Payton` Review Date: 8/21/26 Brief Summary: WiscNet NOC observed a loss of connection for La Crosse Public Library.
Reported by WiscNet on their status page.
postmortemAug 21 · 16:54 UTC
Date & Time of Incident: 8/13/2026 9:30PM Central Duration: 5 days, 16 hours, and 50 minutes. Technician\(s\): Fue Khang Review Date: 8/21 Brief Summary: site went down due to Appleton/Menasha tornado event after effects/repair of city Root Cause: Tornado/Severe Weather
Reported by WiscNet on their status page.
postmortemAug 21 · 16:06 UTC
Date & Time of Incident: 8/21 6:35 AM Central Duration: 42 Minutes Technician\(s\): Marcus Review Date: 8/21 Root Cause: loss of power Brief Summary: We lost access to our onsite device for the Philips Area School District at 6:35 AM Central. After our onsite device was power cycled, our device came back online at 7:17 AM Central restoring the service.
Reported by WiscNet on their status page.
postmortemAug 21 · 15:52 UTC
Date & Time of Incident: 8/21 12:50 AM Central Duration: 25 Minutes Technician\(s\): Marcus Review Date: 8/21 Root Cause: Brief network event Brief Summary: We lost access to our device onsite for the River Ridge School District between 12:50 AM - 1:10 AM Central on 8/21. Our device logs indicate a brief network event occurred during the time of the outage.
Reported by WiscNet on their status page.
postmortemAug 21 · 13:27 UTC
Date & Time of Incident: 8:40 AM 8/20 Duration: 361 Technician\(s\): Fue Khang Review Date: 8/21 Brief Summary: Alarms came for handoff port in at 8:40 AM 8/20 and cleared at 2:41 PM 8/20. Root Cause: Customer device
Reported by WiscNet on their status page.
resolvedAug 21 · 13:27 UTC
The WiscNet NOC has observed a loss of connection at the handoff port for Shawano School District at 8:40 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481. If you have any additional questions, please contact WiscNet NOC.
Reported by WiscNet on their status page.
resolvedAug 21 · 10:38 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
resolvedAug 21 · 10:35 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
resolvedAug 21 · 02:34 UTC
Customer not seeing any issues. Closing ticket.
Reported by WiscNet on their status page.
resolvedAug 21 · 00:38 UTC
We are observing the site clear at 5:48PM CDT 8/20/2026. After investigation, we see our device went down due to power. If you have any additional questions, please contact WiscNet NOC.
Reported by WiscNet on their status page.
postmortemAug 20 · 16:19 UTC
Date & Time of Incident: reported at 2:30PM on 8/19 Duration: unknown Technician\(s\): Dylan Review Date: 8/20 Brief Summary: reported "Glitchy" service, where on a Chrome tab the site wouldn't load, then shortly after it would load normally. Root Cause: No issue has been identified on the network infrastructure managed by NOC
Reported by WiscNet on their status page.
resolvedAug 20 · 10:25 UTC
Hello, From 5am to 520am alarms were observed indicating we lost connection to our Hayward school district device. Services at this point have restored and we are monitoring normally. GLS has opened ticket 12363732 to investigate. Thank you,
Reported by WiscNet on their status page.
resolvedAug 19 · 23:43 UTC
Hello, We are seeing this service as back up. We will continue to monitor it and let you know if we see any future issues.
Reported by WiscNet on their status page.
resolvedAug 19 · 21:55 UTC
The WiscNet NOC has lost access to our device for Walworth J1 School District at 2:22 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984. If you have any additional questions, please contact WiscNet NOC. External Our power is out. Karie Bourke, Business Manager Walworth Jt School District #1 \(262\)275-6896 ext 1237 [Karie.Bourke@walworth.k12.wi.us](mailto:Karie.Bourke@walworth.k12.wi.us) On Wed, Aug 19, 2026, 2:35 PM <[noc@io.wiscnet.net](mailto:noc@io.wiscnet.net)> wrote: Identified - 1 component affected - The WiscNet NOC has lost access to our device... WiscNet \[2279317\] Walworth J1 School District - 400650 - Down New incident: Identified The WiscNet NOC has lost access to our device for Walworth J1 School District at 2:22 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984. If you have any additional questions, please contact WiscNet NOC. Time posted Aug 19, 14:35 CDT Components affected TEACH - Madison - Walworth J1 School ... [View full incident details](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2F3x3yc762dt7l&data=05%7C02%7Cnoc%40wiscnet.net%7Cb77e4c456bb0482ae89208defe2a80f3%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639227655796663200%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=WvyhTITQWK9hXtutEAqercm78jHpWkakSCBIDRUa%2Bp0%3D&reserved=0) You received this email because you are subscribed to WiscNet's service status notifications. 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We are now waiting on our server to come back online Karie Bourke, Business Manager Walworth Jt School District #1 \(262\)275-6896 ext 1237 [Karie.Bourke@walworth.k12.wi.us](mailto:Karie.Bourke@walworth.k12.wi.us) On Wed, Aug 19, 2026, 3:28 PM <[noc@io.wiscnet.net](mailto:noc@io.wiscnet.net)> wrote: Update - 1 component affected - We have been advised of a power outage at the... WiscNet \[2279317\] Walworth J1 School District - 400650 - Down An update has been posted We have been advised of a power outage at the site. Once power is restored, the circuit should restore as well. If it has not restored at that time, please reach out to GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984. If you have any additional questions, please contact WiscNet NOC. Time posted Aug 19, 15:28 CDT Components affected TEACH - Madison - Walworth J1 School ... [View 2 previous incident updates](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2F3x3yc762dt7l&data=05%7C02%7Cnoc%40wiscnet.net%7C4413b1a1749e49ca190c08defe30bf04%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639227682491836940%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ELMkDYkg1PMI74MBy1JCi3zmo7RQFB%2BgBDxKf%2Feouws%3D&reserved=0) You received this email because you are subscribed to WiscNet's service status notifications. 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Reported by WiscNet on their status page.
resolvedAug 19 · 21:55 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
resolvedAug 19 · 21:52 UTC
Hello, After the Spooner device replacement, we're seeing services restored. Please reach out if you have questions or concerns. Thank you,
Reported by WiscNet on their status page.
postmortemAug 19 · 19:25 UTC
Date & Time of Incident: 12:54 PM CST 8/19/2026 Duration: 30 Technician\(s\): Fue Khang Review Date: 8/19/2026 Brief Summary: Alarms came in at 12:54 PM and cleared at 1:24 PM. Device showed a loss of power Root Cause: Loss of power.
Reported by WiscNet on their status page.
resolvedAug 19 · 19:24 UTC
The WiscNet NOC has lost access to our device for Hartford J1 School District on 8/19 at 12:54 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0616. If you have any additional questions, please contact WiscNet NOC.
Reported by WiscNet on their status page.
postmortemAug 19 · 19:19 UTC
Date & Time of Incident: 1:55 PM CST 8/19/2026 Duration: 7 Technician\(s\): Fue Khang Review Date: 8/19/2026 Brief Summary: GLS/TEACH sent in notification of an outage. They sent notification that they resolved it soon after Root Cause: Alarms cleared before isolation.
Reported by WiscNet on their status page.
resolvedAug 19 · 19:18 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 19 · 18:12 UTC
The power cycle of GLS Juniper allowed our device to communicate out, and Layer 3 link restore.
Reported by WiscNet on their status page.
postmortemAug 19 · 17:24 UTC
Date & Time of Incident: 8/18 9:50 PM Central Duration: 718 Minutes Technician\(s\): Marcus Review Date: 8/19 Root Cause: upstream network event Brief Summary: We observed bouncing on the upstream connection on our device at the Big Foot UHS School District between 9:50 PM on the 18th to 9:47 AM on the 19th. At this time, alarms have cleared and the bouncing has stabilized restoring the service.
Reported by WiscNet on their status page.
resolvedAug 19 · 11:16 UTC
Hello, At this time we are seeing all alarms cleared and services restored. Please reach out with any questions. Thank you,
Reported by WiscNet on their status page.
postmortemAug 18 · 19:17 UTC
Date & Time of Incident:`8/18/26 9:08am ` Duration:`262 minutes ` Technician\(s\):` Payton` Review Date: 8/18/26 Brief Summary: Network changes by LMP caused outage.
Reported by WiscNet on their status page.
resolvedAug 18 · 13:09 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 17 · 20:00 UTC
Date & Time of Incident: 8/17 10:30 AM Central Duration: 18 Minutes Technician\(s\): Marcus Review Date: 8/17 Root Cause: Loss of power Brief Summary: We lost access to our device at the Deerfield Community School District at 10:30 AM Central. After our device was power cycled, alarms cleared and services restored at 10:48 AM central.
Reported by WiscNet on their status page.
postmortemAug 17 · 16:27 UTC
Date & Time of Incident: 7:55 AM CST 8/17/2026 Duration: 1 Technician\(s\): Fue Khang Review Date: 8/17/2026 Brief Summary: Alarms came in at 7:55 AM CST. Customer was informed and they advised they are able to ping out. Closed ticket Root Cause: No trouble found.
Reported by WiscNet on their status page.
resolvedAug 17 · 16:25 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
resolvedAug 17 · 11:33 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
resolvedAug 17 · 11:25 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 16 · 17:12 UTC
Provider network outage
Reported by WiscNet on their status page.
resolvedAug 15 · 22:15 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 14 · 19:16 UTC
Date & Time of Incident: 9:21 AM 8/14/2026 Duration: 1 Technician\(s\): Fue Khang Review Date: 8/14/2026 Brief Summary: Alarms came in due to the site moving off the wiscnet service Root Cause: Disconnect
Reported by WiscNet on their status page.
resolvedAug 14 · 19:16 UTC
At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider. If you have any additional questions, please contact WiscNet NOC.
Reported by WiscNet on their status page.
resolvedAug 14 · 14:00 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 13 · 20:24 UTC
Date & Time of Incident: 7:28 AM on 8/13/2026 Duration: 2 hours 44 minutes Technician\(s\): Barry Review Date: 8/13/2026 Brief Summary: The WiscNet NOC has lost access to our device for Niagara School District at 7:28 AM on 8/13/2026. This was determined to have been caused by a local power event and resolved at 10:12 AM on 8/13/2026. Root Cause: Local Power Event
Reported by WiscNet on their status page.
postmortemAug 13 · 15:31 UTC
Date & Time of Incident: 9:26 AM 8/12/2026 Duration: 933 Technician\(s\): Fue Khang, Julio Calixto, Connor Felton Review Date: 8/13/2026 Brief Summary: Alarms came in at 9:26 AM 8/12/2026. Called GLS and they advised this was due to a larger outage with ATT and their LMP. Later revealed to be a fiber cut on Frontier’s side. Alarms cleared at 12:59 AM CST. Root Cause: Fiber cut on LMP side.
Reported by WiscNet on their status page.
postmortemAug 13 · 14:16 UTC
Date & Time of Incident: 8/13 6:15 AM Central Duration: 71 Minutes Technician\(s\): Marcus Review Date: 8/13 Root Cause: network event Brief Summary: We lost access to our device onsite at the Prairie Lakes Library System between 6:15 AM Central to 7:26 Central. Our device logs indicate a brief network event occurred impacting the site.
Reported by WiscNet on their status page.
investigatingAug 13 · 06:01 UTC
Hello, We have seen an outage for the Appleton City Performing Arts Center. This outage is being caused by failed fiber. We are currently investigating and looking into restoral efforts. Thank you,
Reported by WiscNet on their status page.
postmortemAug 12 · 19:48 UTC
Date & Time of Incident: 8/12 7:49 AM Central Duration: 272 Minutes Technician\(s\): Marcus Review Date: 8/12 Root Cause: Loss of Power Brief Summary: We lost access to our device onsite at WestField School District at 7:49 AM Central. After a power cycle on our onsite device, alarms cleared and services restored at 12:21 PM Central.
Reported by WiscNet on their status page.
postmortemAug 12 · 16:52 UTC
Date & Time of Incident:`8/12/2026 @ 8:23 AM CST ` Duration:` 2 hours and 30 minutes` Technician\(s\):` `Ian Amborn Review Date: 8/12/2026 Brief Summary: site went down and restored at 10:53 AM CST. Root Cause: GLS Site was down
Reported by WiscNet on their status page.
postmortemAug 12 · 14:43 UTC
Date & Time of Incident: 8/12 2:32 AM Central Duration: 396 Minutes Technician\(s\): Marcus Review Date: 8/12 Root Cause: power issue Brief Summary: We observed Viterbo’s Charter connection go down between 2:31 AM Central to 9:08 AM Central today, due to a known power event onsite. After charter’s equipment was power cycled and cable checks, the connection came back up.
Reported by WiscNet on their status page.
postmortemAug 12 · 09:27 UTC
Date & Time of Incident: 1:12am-2:21am 8/12/2026 Duration: 51 minutes Technician\(s\): Connor Felton, Johnathon Laun Review Date: 8/12/2026 Brief Summary: We lost connection to the device at Bellin College Root Cause: We believe this to be due to OSPF flapping that occurred during the time period.
Reported by WiscNet on their status page.
postmortemAug 11 · 15:52 UTC
Date & Time of Incident: 8/9 6:51 PM Central Duration: 2327 Minutes Technician\(s\): Marcus Review Date: 8/11 Root Cause: Known electrical work Brief Summary: We lost access to our device onsite for the Cuba City School District between 8/9 at 6:51 PM Central to 8/11 at 8:38 AM Central. The cause of the outage was known electrical work performed yesterday at the school district.
Reported by WiscNet on their status page.
postmortemAug 11 · 15:19 UTC
Date & Time of Incident:`6:24am 8/11 ` Duration:` 26 minutes ` Technician\(s\):` Connor, Payton ` Review Date: 8/11 Brief Summary: The WiscNet NOC lost access to our device onsite.
Reported by WiscNet on their status page.
resolvedAug 11 · 12:21 UTC
Hello, We observed alarms for Northland College at 1223AM and are investigating. we are reaching out to the service provider to investigate their portion of the circuit. Please verify layer one while our provider investigates. As this matter progresses, we will continue to provide updates as further information becomes available. Thank you, WiscNet NOC Hello, We are seeing services restored. Our provider confirmed the cause was unnotified maintenance. If you are seeing issues with your services, please let us know. Thank you,
Reported by WiscNet on their status page.
resolvedAug 11 · 12:21 UTC
This incident has been resolved.
Reported by WiscNet on their status page.
postmortemAug 10 · 20:20 UTC
Date & Time of Incident:` 9:26pm on 8/8/26 ` Duration:` 36 hours, 31 minutes ` Technician\(s\):` Payton ` Review Date: 8/10/26 Brief Summary: The WiscNet NOC observed alarms for the Rib Lake School District’s handoff port traffic.
Reported by WiscNet on their status page.
postmortemAug 10 · 19:08 UTC
Date & Time of Incident: 8/10 1:25 PM Central Duration: 19 Minutes Technician\(s\): Marcus Review Date: 8/10 Root Cause: brief power supply issues. Brief Summary: We lost access to our device at Lake Mills Area School District between 1:25 PM to 1:44 PM Central. Looking into the device logs, indicated our device experienced power supply issues during the time of the outage.
Reported by WiscNet on their status page.
postmortemAug 10 · 15:19 UTC
Date & Time of Incident:` 8/6/26 0638 AM ` Duration:` 45 hours ` Technician\(s\):` Tim, Payton ` Review Date: 8/10/26 Brief Summary: The WiscNet NOC lost access to our device onsite.
Reported by WiscNet on their status page.
postmortemAug 10 · 13:34 UTC
Date & Time of Incident: 8/8 12:36 AM Central Duration: 3310 Minutes Technician\(s\): Marcus Review Date: 8/10 Root Cause: network event Brief Summary: We lost access to our device at the Paris J1 School District on 8/8 12:36 AM Central and services restored on 8/10 at 7:46 AM Central. The device logs indicate a network event on the upstream transport connection.
Reported by WiscNet on their status page.
postmortemAug 9 · 21:57 UTC
Power outage on-site.
Reported by WiscNet on their status page.
