WindowEdge AI Incident History

1. degradedSep 7 · 15:12 UTC

   We are tracking degraded performance affecting Data and Authentication. Provider: Supabase Provider status: degraded Provider summary: Partially Degraded Service Provider details: - Incident: 401 errors due to JWT rejections (status: identified, impact: minor) - API Gateway: degraded_performance Provider status link: https://stspg.io/18v97b9scdh2, https://supabase.statuspage.io/ WindowEdge synthetic monitors continue to run independently. This public provider detail is shown only while a mapped issue or outage is active.

Reported by WindowEdge AI on their status page.

1. downtimeSep 4 · 03:00 UTC

   We are tracking outage affecting Data and Authentication. Provider: Supabase Provider status: downtime Provider summary: Partial System Outage Provider details: - Incident: Project Lifecycle Actions Showing increased error rates across all regions (status: identified, impact: critical) - Incident: 401 errors due to JWT rejections (status: identified, impact: minor) - Management API: major_outage - API Gateway: degraded_performance Provider status link: https://stspg.io/34wlkdly7fxp, https://stspg.io/18v97b9scdh2, https://supabase.statuspage.io/ WindowEdge synthetic monitors continue to run independently. This public provider detail is shown only while a mapped issue or outage is active.

Reported by WindowEdge AI on their status page.

1. degradedAug 29 · 12:52 UTC

   We are tracking degraded performance affecting SMS/Text Messaging Automation. Provider: Twilio Provider status: degraded Provider summary: Partially Degraded Service Provider details: - Incident: SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto Rico (status: identified, impact: minor) - SMS Long Code, North America: degraded_performance Provider status link: https://stspg.io/vq57cf2w71ds, https://status.twilio.com/ WindowEdge synthetic monitors continue to run independently. This public provider detail is shown only while a mapped issue or outage is active.

Reported by WindowEdge AI on their status page.

1. degradedAug 14 · 22:40 UTC

   We are tracking degraded performance affecting AI Response Layer. Provider: Anthropic Provider status: degraded Provider summary: Minor Service Outage Provider details: - Claude API (api.anthropic.com): partial_outage Provider status link: https://status.anthropic.com/ WindowEdge synthetic monitors continue to run independently. This public provider detail is shown only while a mapped issue or outage is active.

Reported by WindowEdge AI on their status page.

1. resolvedAug 10 · 17:08 UTC

   Data and Authentication, Platform Infrastructure, Background Jobs, and 2 other resources recovered.

Reported by WindowEdge AI on their status page.