Watermelon logo and current status indicator

Watermelon Incident History

Operational

watermelon.ai ↗6 top-level components

checked Oct 22, 2026 2:26 AM UTC · Watermelon's official status page

Watermelon is up and running.

Watermelon is currently operational with all systems functioning normally.

All components operational

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Watermelon incident history

2 reports published by Watermelon in the last 30 days

When Watermelon breaks, it is typically resolved in 1h 20m — median across 3 resolved incidents over 30 days.

October 21, 2026

Security Advisory: PHP Vulnerabilities

Last update
  1. resolvedOct 21 · 12:41 UTC

    We are aware of recent reports concerning critical security vulnerabilities in PHP. Watermelon does not use PHP in its production environment. Based on our technical assessment, these vulnerabilities do not directly affect the Watermelon platform. No Watermelon services are affected, and no action is required from our customers. For more information, please read our security update⁠: https://watermelon.ai/blog/security-update-php-vulnerabilities-and-watermelon

Reported by Watermelon on their status page.

September 29, 2026

Chat Widget conversations stuck on “is thinking”

Last update
  1. resolvedSep 29 · 11:54 UTC

    The issue affecting some conversations in the Chat Widget has been resolved. AI Agents are responding normally again, and new conversations are no longer stuck on “is thinking”. We will continue to monitor the situation to ensure everything remains stable.

Reported by Watermelon on their status page.