Voyant Incident History

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

Sinch Maintenance ID# 3165 07/12/2026 -(Low Probability) Service AffectingStart Time/Date: 07/12/2026 22:30 Hr CentralEnd Time/Date: 07/13/2026 04:00 Hr CentralMaintenance ID:3165Description: Voyant will perform maintenance on Atlas/CAP servers to apply new feature releasesImpact: Customers could expect the portal(s) to be briefly unavailable during the beginning of the maintenance.While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.Thank you,Voyant support

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Voyant Service Affecting NotificationStart Time/Date: 07/08/2026 22:30 Hrs CentralEnd Time/Date: 07/08/2026 05:30 Hrs CentralBackup Time/Date: 07/09/2026 05:30 Hrs CentralMaintenance ID: 3162Description: Voyant will perform maintenance on Atlas/CAP servers to apply new feature releases.Impact: Customers could expect the portal(s) to be briefly unavailable during the beginning of the maintenance.While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@Voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.Thank you,Voyant Network Operations Center

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sinch Service Affecting Notification(Low Probability)Start Time/Date: 07/08/2026 20:00 Hrs CentralEnd Time/Date: 07/08/2026 21:30 Hrs CentralMaintenance ID: 3163Description: Voyant engineers will be doing preventative maintenance on the ANPI Residential Application server in Dallas. Traffic should be unaffected.Impact: No customer impact is expected.While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.Thank you,Voyant Network Operations Center

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Voyant Emergency Service Affecting NotificationStart Time/Date: 07/07/2026 21:00 Hrs CentralEnd Time/Date: 07/07/2026 04:00 Hrs CentralBackup Date: 07/08/2026 21:00 Hrs CentralMaintenance ID: 3161Description: Voyant engineers will be failing over our Dallas Carrier SBC this evening. This server, dallas-carrier-sbc, runs in a High Availability pair, and is also protected by another geo-diverse HA pair. Once the failover is gracefully executed sanity checks will be done to ensure health on both the primary and backup devices. Impact: No expected customer impact.While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.Thank you,Voyant Network Operations Center