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VOXO Incident History

Operational

voxo.co ↗10 components

checked Oct 24, 2026 3:32 PM UTC · VOXO's official status page

VOXO is up and running.

VOXO is currently operational with all systems functioning normally.

All components operational

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VOXO incident history

3 reports published by VOXO in the last 30 days

When VOXO breaks, it is typically resolved in 1h 1m — median across 1 resolved incidents over 30 days.

October 19, 2026

Outbound Calling Degradation

Last update

  1. resolvedOct 19 · 19:34 UTC

    The issue affecting outbound calling has been resolved. All call services are fully operational. We apologize for any inconvenience.

Reported by VOXO on their status page.

October 5, 2026

Outbound Calls Failing

Last update

  1. postmortemOct 5 · 18:52 UTC

    Summary On October 5, 2026, starting at approximately 10:40 AM CDT, some customers were unable to place outbound calls. Inbound calling, voicemail, and other services were not affected. The issue was resolved at 10:48 AM CDT.

    Cause A configuration change to our outbound call-routing rules introduced a malformed routing pattern. When our system looked up which carrier to send an outbound call to, that malformed pattern caused the lookup to fail, so calls could not be routed to a carrier and did not connect.

    Impact From approximately 10:40 AM to 10:48 AM CDT (about 8 minutes), outbound calls [for all customers] failed to connect. Inbound calls were not affected.

    Resolution We corrected the malformed routing rule, which immediately restored outbound calling. To prevent this from happening again, we added validation that rejects malformed routing patterns before they can be saved. We're sorry for the disruption to your day.

Reported by VOXO on their status page.

Outbound Calls Failing

Last update

  1. ResolvedOct 5 · 15:54 UTC

    We have resolved the issue in regards to outbound calls failing.

Reported by VOXO on their status page.