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Vivi Incident History

Vivi is currently operational with all systems functioning normally.

Last checked Jul 21, 2026 10:43 PM UTC from Vivi's official status page

Incident History

Showing incidents from the last 15 days

Report: "Issue affecting YouTube content playback"

Last update
resolved

YouTube playback via Signage and Play Content has been restored, however some minimal disruptions remain. VDA signage playback is still impacted and will be addressed in an upcoming VDA release. Additionally, as a result of the fix, seeking through videos via the Vivi client no longer works. This will be reviewed, with a follow up fix planned in an upcoming release to improve play content on the client app.

investigating

Our engineering team continue to actively investigate the issue and monitoring the situation. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience caused and appreciate your patience.

investigating

Our engineering team continue to actively investigate the issue and monitoring the situation. We will provide further updates as soon as more information becomes available. We apologise for the inconvenience caused and appreciate your patience.

investigating

We are currently aware of an issue affecting YouTube content playback on Vivi devices. This issue appears to be caused by a third-party service, and users may experience YouTube content not loading or playing as expected. Our engineering team is actively investigating the issue and monitoring the situation. We will provide further updates as soon as more information becomes available. We apologise for the inconvenience caused and appreciate your patience.

Report: "Issue affecting YouTube content playback"

Last update
Resolved

YouTube playback via Signage and Play Content has been restored, however some minimal disruptions remain.VDA signage playback is still impacted and will be addressed in an upcoming VDA release.Additionally, as a result of the fix, seeking through videos via the Vivi client no longer works. This will be reviewed, with a follow up fix planned in an upcoming release to improve play content on the client app.

Update

Our engineering team continue to actively investigate the issue and monitoring the situation. We will provide further updates as soon as more information becomes available.We apologize for the inconvenience caused and appreciate your patience.

Update

Our engineering team continue to actively investigate the issue and monitoring the situation. We will provide further updates as soon as more information becomes available.We apologise for the inconvenience caused and appreciate your patience.

Investigating

We are currently aware of an issue affecting YouTube content playback on Vivi devices. This issue appears to be caused by a third-party service, and users may experience YouTube content not loading or playing as expected.Our engineering team is actively investigating the issue and monitoring the situation. We will provide further updates as soon as more information becomes available.We apologise for the inconvenience caused and appreciate your patience.