Visma Cloud Services Incident History

All pending invoices have been handled, situation is back to normal.

Traffic for Peppol participants hosted in the Norwegian Peppol SMP (Elma) is now working again. It will take some time for all pending invoices in Maventa to clear up. You can still expect delays of multiple hours, but delays shortening during today and back to normal by tomorrow.

Issue on Digdir side is still ongoing and we are actively working on solving it, we are being in contact with Digdir. Invoices potentially going to Peppol in Norway are still pending and will be sent out when the issues at Digdir are solved for good. The situation combined with high traffic is affecting a part of all invoice sending in Maventa, not only Peppol. There are delays up to 12 hours currently. However, majority of invoices are going out with smaller delays. We are working on reducing the delays.

Issue still ongoing at Digdir. Invoices potentially going to Peppol for Norwegian Peppol participants are still pending since 02:00 today. Invoices will be sent when Digdir has fixed the SMP problem.

The Norwegian Peppol SMP (Elma) is having trouble, lookups for majority of Norwegian Peppol participants are failing. This causes delays in invoice deliveries in Maventa and failures (lookup_retry_error) in lookups. https://status.digdir.no/incidents/d7hvqmf2yr3l

The incident affecting Meg has been resolved. We will keep monitoring to ensure everything remains stable.

Meg is currently experiencing a major outage. Our team is investigating the issue.

The incident affecting Factofrance has been resolved. We will keep monitoring to ensure everything remains stable.

Factofrance is currently experiencing a major outage. Our team is investigating the issue.

The incident affecting Silae has been resolved. We will keep monitoring to ensure everything remains stable.

Silae is currently experiencing a major outage. Our team is investigating the issue.

This incident has been resolved.

In addition to ID-porten, the following services are also unavailable due to DigDir issues: 1. SvarUt shipments 2. Freg and Contact services https://status.digdir.no/incidents/d7hvqmf2yr3l

ID-porten is unavailable due to DigDir technical issues https://status.digdir.no/incidents/d7hvqmf2yr3l

The issue is now resolved and the service is up and running as normal.

This issue should be solved for all customers. We will keep monitoring to ensure high quality.

We have identified the cause of the incident and are currently working on finding a solution. We will be back with an estimated time of the fix soon.

We are currently investigating an issue in Business NXT, where database operations fail. The errors are mainly related to the Order Line and Product Transaction tables, but might also affect other tables. We will be back with more information shortly.

The incident affecting Silae has been resolved. We will keep monitoring to ensure everything remains stable.

Silae is currently experiencing a major outage. Our team is investigating the issue.

The incident affecting Factofrance has been resolved. We will keep monitoring to ensure everything remains stable.

Factofrance is currently experiencing a major outage. Our team is investigating the issue.

The incident affecting Meg has been resolved. We will keep monitoring to ensure everything remains stable.

Meg is currently experiencing a major outage. Our team is investigating the issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

The issue is now resolved and the service is up and running as normal.

Invoicing is working as expected again and this issue should now be solved for all customers. We will keep monitoring to ensure high quality.

We are still working on the issue and expect it to be solved before 10:00 Norwegian time.

We are currently investigating an issue in Business NXT, which affects invoicing. Users report an error message mentioning SQL statement 1611. We will be back with more information shortly.

The incident affecting Factofrance has been resolved. We will keep monitoring to ensure everything remains stable.

Factofrance is currently experiencing a major outage. Our team is investigating the issue.

The incident affecting Silae has been resolved. We will keep monitoring to ensure everything remains stable.

Silae is currently experiencing a major outage. Our team is investigating the issue.

The incident affecting Meg has been resolved. We will keep monitoring to ensure everything remains stable.

Meg is currently experiencing a major outage. Our team is investigating the issue.

The issue is now resolved and the service is up and running as normal.

The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.

We are currently investigating a service disruption in Visma.net ERP Payment Service. We will provide more information shortly.

The incident affecting Meg has been resolved. We will keep monitoring to ensure everything remains stable.

Meg is currently experiencing a major outage. Our team is investigating the issue.