Viedoc Status
Viedoc is currently operational with all systems functioning normally.
Last checked Jun 15, 2026 11:23 AM UTC from Viedoc's official status page
Incident History
Showing incidents from the last 15 days
Report: "Batch upgrade after form revision clears data in repeating item groups on EU and US instances"
Last updateidentified
The issue has been identified and a fix is being implemented.
investigating
After the Viedoc 4.95 release, when a revision is applied to a form containing a repeating item group, and a user upgrades the form from the landing page, data previously entered in the repeating item group is cleared. The issue is occurring on the EU and US training and production instances. Investigation is ongoing. Until further information is known, we advise all customers to refrain from applying revisions requiring form upgrades on forms containing repeating item groups.
Report: "Temporary operational disturbance observed on the Chinese instance"
Last updatemonitoring
Temporary operational disturbance observed in the Viedoc suite on the Chinese instance (clinic.viedoc.cn).