Vertex Inc logo and current status indicator

Vertex Inc Incident History

Operational

community.vertexinc.com ↗22 top-level components

checked Oct 27, 2026 11:30 AM UTC · Vertex Inc's official status page

Vertex Inc is up and running.

Vertex Inc is currently operational with all systems functioning normally.

All components operational

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Vertex Inc incident history

6 reports published by Vertex Inc in the last 30 days

When Vertex Inc breaks, it is typically resolved in 4h 8m — median across 2 resolved incidents over 30 days.

October 25, 2026

Vertex Big Commerce Connector Outage

Last update
  1. resolvedOct 25 · 17:38 UTC

    This incident has been resolved.

Reported by Vertex Inc on their status page.

Vertex Big Commerce Connector Outage

Last update
  1. ResolvedOct 25 · 17:38 UTC

    This incident has been resolved.

Reported by Vertex Inc on their status page.

October 24, 2026

Vertex Certificate Center Service Disruption

Last update
  1. resolvedOct 24 · 20:23 UTC

    This incident has been resolved.

Reported by Vertex Inc on their status page.

Vertex Certificate Center Service Disruption

Last update
  1. ResolvedOct 24 · 20:23 UTC

    This incident has been resolved.

Reported by Vertex Inc on their status page.

September 29, 2026

Vertex Cloud Returns and Configurations - Performance Incident

Last update
  1. resolvedSep 29 · 21:00 UTC

    This incident has been resolved.

Reported by Vertex Inc on their status page.

Vertex Certificate Center - Functionality Degradation

Last update
  1. resolvedSep 29 · 21:36 UTC

    We have resolved the Vertex Certificate Center issue. All Certificate Center services have been fully restored to expected levels of performance. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.

Reported by Vertex Inc on their status page.