Verkada Command Incident History
Verkada Command is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Users unable to add Mobile NFC credentials to Apple Wallet"
Last updateEngineering resolved the issue and users should be able to claim Mobile NFC credentials as normal.
Verkada is investigating an inability of some users to add Mobile NFC credentials to Apple Wallet.
Report: "Some Intercom units are failing to process bluetooth unlocks"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been rolled out to all affected Verkada TD33 Intercoms that restores Bluetooth unlock functionality. We are monitoring to confirm full recovery. Customers who continue to experience issues should contact Verkada Support.
Our team has made progress investigating an issue affecting Bluetooth unlocks on Verkada TD33 Intercoms. A mitigation is available now - affected customers can contact Verkada Support to have Bluetooth unlocks restored on their TD33 Intercoms. We are continuing to work toward a permanent fix and will provide further updates.
We are currently investigating this issue.