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Vapi Incident History

Operational

vapi.ai ↗22 top-level components

checked Oct 23, 2026 11:59 AM UTC · Vapi's official status page

Vapi is up and running.

Vapi is currently operational with all systems functioning normally.

All components operational

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Vapi incident history

16 reports published by Vapi in the last 30 days · 2 still open

When Vapi breaks, it is typically resolved in 1h 5m — median across 5 resolved incidents over 30 days.

October 20, 2026

Cert renewal for Australia SIP Infra

Ongoing · last update
  1. maintenanceOct 20 · 09:30 UTC

    Calls will be disrupted for approximately 5 minutes due to an SBC restart. We will monitor calls once the server is restarted.

Reported by Vapi on their status page.

US SIP Infrastructure maintenance

Last update
  1. resolvedOct 20 · 04:15 UTC

    SIP maintenance complete with limited to no impact on calls. We will continue to monitor for the next two hours to confirm.

Reported by Vapi on their status page.

October 19, 2026

Upgrade to SIP infrastructure

Last update
  1. resolvedOct 19 · 05:00 UTC

    Maintenance ended

Reported by Vapi on their status page.

Emergency Upgrade to SIP infrastructure

Ongoing · last update
  1. maintenanceOct 19 · 04:00 UTC

    We will be updating servers to increase resiliency. During this maintenance period, some in-progress calls may be disrupted. However new calls will still be answered.

Reported by Vapi on their status page.

October 16, 2026

Dashboard is unavailable

Last update
  1. resolvedOct 16 · 15:01 UTC

    The issue is resolved and all services have returned to normal.

Reported by Vapi on their status page.

October 14, 2026

Database maintenance

Last update
  1. resolvedOct 14 · 06:00 UTC

    Maintenance ended

Reported by Vapi on their status page.

October 13, 2026

Emergency maintenance on SIP monitoring server, US region

Last update
  1. resolvedOct 13 · 04:25 UTC

    The monitoring server was successfully upgraded. We will continue to monitor. PCAP files are available for registered calls.

Reported by Vapi on their status page.

October 12, 2026

docs.vapi.ai is unavailable

Last update
  1. resolvedOct 12 · 18:03 UTC

    The issue has been resolved upstream and documentation is available once again, we'll continue monitoring to ensure stability.

Reported by Vapi on their status page.

Emergency maintenance on SIP outbound dialing infrastructure, US region

Last update
  1. resolvedOct 12 · 04:25 UTC

    Outbound API server upgrade was successful. Outbound call is operational. We will continue to monitor for the next 2 hours.

Reported by Vapi on their status page.

October 10, 2026

Reactive maintenance on SIP outbound dialing infrastructure, US region

Last update
  1. resolvedOct 10 · 04:15 UTC

    Upgrade was successful. The API was unavailable for approximately one minute and is successfully sending outbound calls. Will continue to monitor health for the next 2 hours.

Reported by Vapi on their status page.

October 9, 2026

BYO SIP Registration

Last update
  1. resolvedOct 9 · 04:15 UTC

    Maintenance ended

Reported by Vapi on their status page.

October 8, 2026

Degraded performance: SIP BYO trunk creation

Last update
  1. resolvedOct 9 · 14:47 UTC

    BYO SIP registration has been re-enabled during scheduled maintenanc and we were able to successfully place outbound calls

Reported by Vapi on their status page.

Scheduled maintenance on SIP outbound dialing infrastructure, US region

Last update
  1. resolvedOct 8 · 04:10 UTC

    The patch to the outbound server was applied and tested in approximately 5 minutes with no downtime. We will continue monitoring over the next few hours.

Reported by Vapi on their status page.

October 6, 2026

SIP Server downtime

Last update
  1. resolvedOct 7 · 00:09 UTC

    There will be Scheduled maintenance on SIP outbound dialing infrastructure, US region Status: Scheduled What is affected: Our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing, as part of remediating the root cause of today's incident. Inbound calls are not affected. When: When: Tuesday, October 6, 21:00–22:00 PT (04:00–05:00 UTC, Oct 7) What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 10 minutes. We will validate for the remainder of the window to confirm calls are connecting normally. Action needed: None

Reported by Vapi on their status page.

October 2, 2026

outbound SIP calls are failing

Last update
  1. resolvedOct 2 · 12:33 UTC

    The issue has been resolved and calls are completing as expected.

Reported by Vapi on their status page.

September 29, 2026

New Vapi Phone Number creation degraded

Last update
  1. resolvedSep 30 · 16:01 UTC

    New number provisioning has been restored as of 3:00 AM PT today. Creating Vapi phone numbers is working normally again. Thank you for your patience.

Reported by Vapi on their status page.