checked Sep 11, 2026 1:24 PM UTC · VanillaSoft's official status page
VanillaSoft is up and running.
All components operational
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5 reports published by VanillaSoft in the last 30 days
When VanillaSoft breaks, it is typically resolved in 48m — median across 10 resolved incidents over 90 days.
resolvedSep 3 · 16:28 UTC
The issue that caused some clients to receive 503 errors when placing calls or performing voicemail drops has been fully resolved. Following restoration of service, our teams monitored the environment and confirmed that functionality remains stable and is operating as expected. We appreciate your patience and understanding while we worked to resolve this issue.
Reported by VanillaSoft on their status page.
resolvedSep 2 · 20:02 UTC
The previously reported errors and latency affecting some VanillaSoft customers have now been fully resolved. Our Engineering team has confirmed that CRM functionality and system performance have returned to normal. We appreciate your patience and understanding while our team worked to resolve this issue.
Reported by VanillaSoft on their status page.
resolvedSep 1 · 23:30 UTC
The issue affecting outbound calling has been fully resolved. Clients are able to successfully place outbound calls, and functionality has remained stable throughout our monitoring period. Thank you for your patience and understanding while our teams worked to resolve this issue.
Reported by VanillaSoft on their status page.
resolvedAug 26 · 15:40 UTC
The issues relating to failing to establish calls and outbound dialing are now resolved. We apologize for the inconvenience this outage has caused and thank you for your patience and understanding.
Reported by VanillaSoft on their status page.
resolvedAug 21 · 13:51 UTC
The performance issue affecting VanillaSoft has been fully resolved. Following the changes implemented by our engineering team, the platform has remained stable and is operating normally. Thank you for your patience and understanding while we worked to resolve this issue.
Reported by VanillaSoft on their status page.
