VanillaSoft logo and current status indicator

VanillaSoft Incident History

Operational

vanillasoft.com ↗4 components

checked Oct 27, 2026 3:10 PM UTC · VanillaSoft's official status page

VanillaSoft is up and running.

VanillaSoft is currently operational with all systems functioning normally.

All components operational

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VanillaSoft incident history

2 reports published by VanillaSoft in the last 30 days

When VanillaSoft breaks, it is typically resolved in 1h 1m — median across 2 resolved incidents over 30 days.

October 14, 2026

Vanillasoft.net Performance Issues-Unable to log into Vanillasoft

Last update
  1. resolvedOct 14 · 15:11 UTC

    The previously reported issues affecting customer access and navigation within the VanillaSoft platform have been fully resolved. Our Engineering and Development teams have confirmed that the platform is operational and stable, with normal functionality restored. We sincerely apologize for any disruption this incident may have caused and appreciate your patience and understanding throughout the resolution process. Thank you for your continued trust in VanillaSoft.

Reported by VanillaSoft on their status page.

October 8, 2026

Failed to Establish Calls

Last update
  1. resolvedOct 8 · 13:47 UTC

    The disruption affecting our inbound and outbound VoIP calling services has been fully resolved. Outbound dialing, inbound calling, and call routing and distribution services have been restored to normal operation. Following a period of monitoring, we have confirmed that services are stable and functioning as expected. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience and understanding while our teams worked to resolve the issue.

Reported by VanillaSoft on their status page.