UserTesting logo and current status indicator

UserTesting Status

Monitoring 12 components in real-time

Is UserTesting Currently Down?

UserTesting is a platform that enables companies to get real user feedback and insights by connecting businesses with test participants who provide video recordings and detailed feedback about websites, apps, and prototypes.

UserTesting is currently operational with all systems functioning normally.

Last checked Jun 13, 2026 7:14 AM UTC from UserTesting's official status page

Service Health — Last 15 days

Availability
99.99%
Averaged across 48 components
Last Incident
Partial Outage
Jun 11, 2026 8:35 PM UTC
Incidents
3
1 major, 1 partial, 1 degraded
Avg Resolution
8h 19m
per incident

Availability is averaged equally across all monitored components. Each component is tracked independently to give you a clear picture of overall service reliability.

All systems operational

12 components monitored, none affected

Recent UserTesting Outages & Status Updates

Latest status changes and service events for UserTesting

Ordering experienced a partial outage

Started: Jun 11, 2026 8:35 PM UTC · Resolved: Jun 11, 2026 9:37 PM UTC (lasted for 1 hour)
Partial Outage
This was resolved

Ordering experienced a major outage

Started: May 27, 2026 10:01 PM UTC · Resolved: May 27, 2026 10:32 PM UTC (lasted for 31 minutes)
Major Outage
This was resolved

Ordering experienced degraded performance

Started: May 19, 2026 8:14 AM UTC · Resolved: May 20, 2026 7:38 AM UTC (lasted for 23 hours)
Degraded
This was resolved

Customer Dashboard experienced degraded performance

Started: May 19, 2026 8:14 AM UTC · Resolved: May 20, 2026 7:38 AM UTC (lasted for 23 hours)
Degraded
This was resolved

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Frequently Asked Questions About UserTesting Status

Common questions about monitoring UserTesting and understanding service status