checked Oct 27, 2026 10:06 AM UTC · UserTesting's official status page
Is UserTesting Working Right Now?
Yes. UserTesting is up and running.
UserTesting is currently operational with all systems functioning normally.
All components operational
- Last broke
- Oct 22
- Uptime
- 100.00%
- Most impacted
- Ordering
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent UserTesting outages & status updates
Status changes and service events for UserTesting over the last 30 days
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
| Sep 27 | |||||||
| Oct 4 | |||||||
| Oct 11 | 1 | ||||||
| Oct 18 | 1 | ||||||
| Oct 25 |
Customer Dashboard experienced degraded performance
Oct 21 · resolved after 12h 18m
Tree Test and Card Sort
Oct 21 · reported by UserTesting · resolved
Fulfillment Services experienced degraded performance
Oct 21 · resolved after 23h 1m
Delays in study response collection
Oct 21 · reported by UserTesting · resolved
Ordering experienced a partial outage
Oct 14 · resolved after 1h 1m
Issues when resuming or launching studies in the platform
Oct 14 · reported by UserTesting · resolved
UserTesting component status
Check current status by component. Open one for regions, incident details, and alerts.
12 components tracked
Incidents · 30dStatus- UserTesting Customer Dashboard status1 incidentOperational
- UserTesting Fulfillment Services status1 incidentOperational
- UserTesting Logged Out Application statusno incidentsOperational
- UserTesting Ordering status1 incidentOperational
- UserTesting Recording Services statusno incidentsOperational
- UserTesting Third-Party Integrations statusno incidentsOperational
- UserTesting Third-Party Services statusno incidentsOperational
- UserTesting Tools & Services statusno incidentsOperational
- UserTesting Video Management statusno incidentsOperational
- UserTesting Zoom Zoom Meetings statusno incidentsOperational
Component directoryBrowse 2 more components, or use the search above.
What is UserTesting?
UserTesting is a platform that enables companies to get real user feedback and insights by connecting businesses with test participants who provide video recordings and detailed feedback about websites, apps, and prototypes.
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Common questions about monitoring UserTesting and understanding service status
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