Upserve logo and current status indicator

Upserve Status

Partial Outage

lightspeedhq.com ↗6 top-level components

checked Oct 23, 2026 1:14 AM UTC · Upserve's official status page

Is Upserve Having an Outage?

Partially. Upserve has disruptions affecting U-Series POS App and HQ.

1 of 13 components currently reports a disruption.

Operational: 3rd Party Payment Partners, 3rd Party Gift Card Partners.

identifiedOct 22, 2026 @ 5:10 PM

10/22/26 Service Interruption: Guestbook, Magic Quadrant, & Repeat Customer Favorites

We're experiencing a partial outage affecting the following features: * Guestbook * Magic Quadrant * Repeat Customer Favorites We have identified the cause and are in the process of resolving it.

View full incident details
Last broke
Oct 23
Uptime
99.96%
Most impacted
U-Series POS App and HQ

History · 30 day period

Service health

Service health, last 30 days

Sep 24Today
Vendor-reported incidentNo status degradation recordedDegradedPartial outage

How to read this

The record

30 day period · not affected by the range above
Availability
99.96%
Last Incident
Partial Outage
Oct 23, 2026 1:14 AM UTC
Incidents
3
1 partial, 2 degraded
Most impacted
U-Series POS App and HQ
Longest 8h 1m

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Upserve outages & status updates

Status changes and service events for Upserve over the last 30 days

3 incidents over 30 days29 clear days · worst 2 on Oct 13
Upserve incidents per day over the last 30 days, one row per week
SMTWTFS
Sep 20
Sep 27
Oct 4
Oct 11
2
Oct 18
1
02 incidents

U-Series POS App and HQ experienced a partial outage

Oct 22 · still ongoing

10/22/26 Service Interruption: Guestbook, Magic Quadrant, & Repeat Customer Favorites

Oct 22 · reported by Upserve · ongoing

PHP Security Vulnerability Mitigation

Oct 21 · reported by Upserve · resolved

Upserve experienced degraded performance

Oct 13 · resolved after 1h 1m

U-Series POS App and HQ experienced degraded performance

Oct 13 · resolved after 1h 1m

U-Series POS App and HQ experienced degraded performance

Oct 13 · resolved after 3h 13m

Solid — we detected itHollow — Upserve reported it
View all incidents →

What is Upserve?

Upserve (now part of Lightspeed) is a point-of-sale and restaurant management platform that helps food service businesses manage operations, payments, and customer data. It provides integrated tools for order management, inventory, and business analytics.

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