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University of Waterloo Incident History

Maintenance

uwaterloo.ca 7 components

checked Sep 7, 2026 9:42 PM UTC · University of Waterloo's official status page

University of Waterloo is under maintenance.

University of Waterloo is currently undergoing maintenance to improve system performance, security, and reliability.

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University of Waterloo incident history

8 reports published by University of Waterloo in the last 30 days · 1 still open

When University of Waterloo breaks, it is typically resolved in 7h 15m — median across 6 resolved incidents over 90 days.

September 4, 2026

Ongoing network interruption at remote sites - Outage

Last update
  1. resolvedSep 4 · 19:21 UTC

    Connectivity at the remote sites was restored at approximately 10:05 AM this morning. The problem was in the service provider network. They are continuing to investigate the root cause.

Reported by University of Waterloo on their status page.

Hyper-V VMs affected by a network power outage - Outage

Last update
  1. resolvedSep 4 · 13:57 UTC

    Root cause has been identified and resolved. Hyper-V Dev environment was affected by a network equipment power outage, storage and VMs went offline. We have now recovered and restored VM state. Please let us know if there's any issue.

Reported by University of Waterloo on their status page.

Network interruption at remote sites - Outage

Last update
  1. resolvedSep 4 · 13:11 UTC

    The follow remote campus sites experienced an interruption to network connectivity to main campus and the internet from approximately 8:45 AM until 9:10 AM. IST will contact the service provider for further information. ARC CAT IA IHB PHR IST

Reported by University of Waterloo on their status page.

September 3, 2026

NetApp Storage Maintenance - Cancelled Maintenance - Degradation

Ongoing · last update
  1. monitoringSep 3 · 00:15 UTC

    Update: This maintenance has been cancelled. The original issue has reoccurred, and we are not able to safely proceed with the planned storage failback and firmware maintenance at this time. There is currently no service impact, as the redundant node is operating normally and continuing to provide storage services. We will continue working with the vendor on the underlying issue and will schedule a new maintenance window once the environment is stable and the work can be completed safely.

Reported by University of Waterloo on their status page.

August 26, 2026

Switch offline on 2nd floor in E7 - Degradation

Last update
  1. resolvedAug 26 · 19:48 UTC

    IST Network Services is investigating an offline switch on the 2nd floor in E7. Wired and wireless services may be degraded at the moment.

Reported by University of Waterloo on their status page.

August 25, 2026

Switch down on 2nd floor in E7 - Degradation

Last update
  1. resolvedAug 25 · 17:47 UTC

    The second floor network service has been restored. A software failure caused some hardware components to stop working. The device firmware was updated and the issue was resolved.

Reported by University of Waterloo on their status page.

August 19, 2026

Intermittent DNS timeouts - Degradation

Last update
  1. resolvedAug 19 · 19:08 UTC

    A software rollback was performed on the affected servers, and the problem was resolved. The vendor case will continue and further maintenance will be scheduled at a later date.

Reported by University of Waterloo on their status page.

August 10, 2026

SendIt Service - Outage - Outage

Last update
  1. resolvedAug 10 · 21:44 UTC

    sendit.uwaterloo.ca is up and running normally again.

Reported by University of Waterloo on their status page.