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University of Waterloo Incident History

University of Waterloo is currently operational with all systems functioning normally.

Last checked Jul 21, 2026 7:43 PM UTC from University of Waterloo's official status page

Incident History

Showing incidents from the last 15 days

Report: "Degraded ADFS performance - Degradation"

Last update
resolved

ADFS has been reported as providing degraded performance. Investigation is underway which may involve the restarting of one of the front ends. Update: The root of the issue has been found and service has been restored.

investigating

ADFS has been reported as providing degraded performance. Investigation is underway which may involve the restarting of one of the front ends.

Report: "**ADFS Production Maintenance – Patching and Veeam Client Upgrade** - Outage"

Last update
resolved

During the maintenance window, the ADFS servers and the ADFS database server will be rebooted to deploy Windows patches and upgrade the Veeam client.

investigating

During the maintenance window, the ADFS servers and the ADFS database server will be rebooted to deploy Windows patches and upgrade the Veeam client.

Report: "ADFSTEST Token-Signing and Token-Decrypting Certificate Renewal - Outage"

Last update
resolved

During the maintenance window, the newly generated token-signing and token-decrypting certificates will be promoted to the primary certificates. The new certificates and the updated ADFS metadata file will be distributed to application owners.

investigating

During the maintenance window, the newly generated token-signing and token-decrypting certificates will be promoted to the primary certificates. The new certificates and the updated ADFS metadata file will be distributed to application owners.

Report: "**ADFS Production Maintenance – Patching and Veeam Client Upgrade** - Outage"

Last update
Investigating

During the maintenance window, the ADFS servers and the ADFS database server will be rebooted to deploy Windows patches and upgrade the Veeam client.

Report: "Remote Access VPN SSL Certificate Renewal - Threat To Service"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

IST network services will renew the SSL certificate for the remote access VPN on Friday morning, July 10th, between 7:00 am and 8:00 am.No service interruption is expected; the client might receive a pop-up window to confirm the new certificate.