UHIN Incident History

Resolved, all connection are performing as desigined.

UHIN is aware of intermittent realtime connection timeout issues and is working with our various partners on a resolution.

We identified and resolved an issue that was causing lower-than-expected alert volumes for some customers. The system is now processing normally. Alerts that were queued during the issue are currently being delivered, so you may notice some delays while the backlog clears. We'll continue to monitor the system until the queue has been fully processed. Thank you for your patience.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

SelectHealth Realtime 270X System Enhancement July 01 – 08, 2026Phase 1 Go-Live Schedule:• Technical Go-Live: 07/01• Production Go-Live: 07/08During this transition period, realtime 27X transactions may experience intermittent outages. If a request fails, it should be resent.

This incident has been resolved.

Providers using the McKesson clearinghouse may experience a high volume of 277CAs for duplicate professional claims received by Select Health on 6/17/2026. Due to an internal issue, it was necessary to reprocess a file. We apologize for the inconvenience.

Providers using the McKesson clearinghouse may experience a high volume of 277CAs for duplicate professional claims received by Select Health on 6/9/2026. Due to an issue with an internal server Monday night, claim flow was disrupted and almost 1,000 claims did not make it into Select Health’s processing system. To ensure those claims made it into the system, the entire McKesson professional file was redropped, resulting in duplicates for all but the missing 1,000 claims. We apologize for this inconvenience.

This incident has been resolved.

We have taken corrective action to address the SFTP issue and have not observed any errors since the update. We will continue to monitor SFTP connections. If you continue to have SFTP issues, please contact UHIN Support.

UHIN continues to experience an intermittent issue affecting SFTP connections. Customers may experience brief periods when sftp.uhin.org or uhin3.net is unavailable. If you are unable to connect, please try again after a few minutes. We are actively working to resolve the issue and will provide updates by the end of each business day and as significant developments occur until the issue is resolved.

UHIN is currently experiencing an intermittent issue affecting our SFTP connections starting 6/20/26. Customers may see very brief periods when sftp.uhin.org is unavailable. If you are unable to connect, please try again. We are currently working to resolve the issue.

This incident has been resolved.

Providers using the McKesson clearinghouse may experience a high volume of 277CAs for duplicate professional claims received by Select Health on 6/17/2026. Due to an internal issue, it was necessary to reprocess a file. We apologize for the inconvenience.

Providers using the McKesson clearinghouse may experience a high volume of 277CAs for duplicate professional claims received by Select Health on 6/9/2026. Due to an issue with an internal server Monday night, claim flow was disrupted and almost 1,000 claims did not make it into Select Health’s processing system. To ensure those claims made it into the system, the entire McKesson professional file was redropped, resulting in duplicates for all but the missing 1,000 claims. We apologize for this inconvenience.

This incident has been resolved.

We have taken corrective action to address the SFTP issue and have not observed any errors since the update. We will continue to monitor SFTP connections. If you continue to have SFTP issues, please contact UHIN Support.

UHIN continues to experience an intermittent issue affecting SFTP connections. Customers may experience brief periods when sftp.uhin.org or uhin3.net is unavailable. If you are unable to connect, please try again after a few minutes. We are actively working to resolve the issue and will provide updates by the end of each business day and as significant developments occur until the issue is resolved.

UHIN is currently experiencing an intermittent issue affecting our SFTP connections starting 6/20/26. Customers may see very brief periods when sftp.uhin.org is unavailable. If you are unable to connect, please try again. We are currently working to resolve the issue.