TwelveLabs Incident History

TwelveLabs is currently operational with all systems functioning normally.

Last checked Jul 21, 2026 9:55 PM UTC from TwelveLabs's official status page

Incident History

Showing incidents from the last 15 days

Jul 16, 2026

Report: "Some API features are experiencing issues"

Last update Jul 16, 2026 @ 12:33 AM UTC

resolvedJul 16, 2026 @ 12:33 AM UTC

All affected API features have recovered.

investigatingJul 16, 2026 @ 12:16 AM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

investigatingJul 16, 2026 @ 12:13 AM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

Jul 15, 2026

Report: "Some API features are experiencing issues"

Last update Jul 15, 2026 @ 3:01 PM UTC

resolvedJul 15, 2026 @ 3:01 PM UTC

All affected API features have recovered.

investigatingJul 15, 2026 @ 2:58 PM UTC

The following API features are currently experiencing issues: - Analyze SME with Pegasus 1.5 - Analyze with Pegasus 1.2 We are investigating.

investigatingJul 15, 2026 @ 2:50 PM UTC

The following API features are currently experiencing issues: - Analyze SME with Pegasus 1.5 - Analyze general with Pegasus 1.5 - Analyze with Pegasus 1.2 We are investigating.

investigatingJul 15, 2026 @ 2:46 PM UTC

The following API features are currently experiencing issues: - Analyze SME with Pegasus 1.5 - Analyze general with Pegasus 1.5 - Analyze with Pegasus 1.2 We are investigating.

Report: "Some API features are experiencing issues"

Last update Jul 15, 2026 @ 10:35 AM UTC

resolvedJul 15, 2026 @ 10:35 AM UTC

All affected API features have recovered.

investigatingJul 15, 2026 @ 10:18 AM UTC

The following API features are currently experiencing issues: - Embed by video - Index creation and video upload We are investigating.

investigatingJul 15, 2026 @ 10:15 AM UTC

The following API features are currently experiencing issues: - Embed by video - Index creation and video upload We are investigating.

investigatingJul 15, 2026 @ 10:09 AM UTC

Index creation and video upload is currently experiencing issues. We are investigating.

investigatingJul 15, 2026 @ 10:03 AM UTC

Embed by video is currently experiencing issues. We are investigating.

investigatingJul 15, 2026 @ 9:57 AM UTC

The following API features are currently experiencing issues: - Embed by video - Index creation and video upload We are investigating.

investigatingJul 15, 2026 @ 9:54 AM UTC

Embed by video is currently experiencing issues. We are investigating.

Report: "Some API features are experiencing issues"

Last update Jul 15, 2026 @ 9:00 AM UTC

resolvedJul 15, 2026 @ 9:00 AM UTC

All affected API features have recovered.

investigatingJul 15, 2026 @ 8:57 AM UTC

Embed by video is currently experiencing issues. We are investigating.

investigatingJul 15, 2026 @ 8:54 AM UTC

Embed by video is currently experiencing issues. We are investigating.

Jul 9, 2026

Report: "Some API features are experiencing issues"

Last update Jul 9, 2026 @ 10:15 PM UTC

resolvedJul 9, 2026 @ 10:15 PM UTC

All affected API features have recovered.

investigatingJul 9, 2026 @ 10:07 PM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

investigatingJul 9, 2026 @ 10:04 PM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

Report: "Some API features are experiencing issues"

Last update Jul 9, 2026 @ 9:22 PM UTC

resolvedJul 9, 2026 @ 9:22 PM UTC

All affected API features have recovered.

investigatingJul 9, 2026 @ 9:10 PM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

investigatingJul 9, 2026 @ 9:07 PM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

Report: "Some API features are experiencing issues"

Last update Jul 9, 2026 @ 6:27 PM UTC

resolvedJul 9, 2026 @ 6:27 PM UTC

All affected API features have recovered.

resolvedJul 9, 2026 @ 6:27 PM UTC

All affected API features have recovered.

investigatingJul 9, 2026 @ 6:16 PM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

investigatingJul 9, 2026 @ 6:13 PM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

Report: "Some API features are experiencing issues"

Last update Jul 9, 2026 @ 5:15 PM UTC

ResolvedJul 9, 2026 @ 5:15 PM UTC

All affected API features have recovered.

UpdateJul 9, 2026 @ 5:07 PM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

InvestigatingJul 9, 2026 @ 5:04 PM UTC

Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.

Report: "Some API features are experiencing issues"

Last update Jul 9, 2026 @ 3:29 PM UTC

resolvedJul 9, 2026 @ 3:29 PM UTC

All affected API features have recovered.

investigatingJul 9, 2026 @ 3:24 PM UTC

Index creation and video upload is currently experiencing issues. We are investigating.