TriumphPay Incident History

This incident has been resolved.

We are investigating an issue affecting certain customer data fields which may impact payee factor data. The source has been identified, and corrective actions are underway. We will provide updates as more information becomes available.

We are aware of a series of ongoing issues with Turvo  impacting several brokers and have been in direct correspondence with them on trying to resolve and remediate these issues. With that said, we want to ensure that the impact of these tickets is being seen both on the TriumphPay side as well as Turvo so that each of these can be reviewed within the respective system. While we have not seen anything directly tied to a root cause on the Triumph side, we are diligently reviewing the examples as they come in and trying to interface with Turvo as much as possible.   We want to ensure that Turvo has the same opportunity so we ask that you please also create ticket with Turvo detailing the issues you are seeing in the hopes that we can jointly come to remediation of this problem.

We are investigating an issue affecting certain customer data fields which may impact payee factor data. The source has been identified, and corrective actions are underway. We will provide updates as more information becomes available.

We are aware of a series of ongoing issues with Turvo  impacting several brokers and have been in direct correspondence with them on trying to resolve and remediate these issues. With that said, we want to ensure that the impact of these tickets is being seen both on the TriumphPay side as well as Turvo so that each of these can be reviewed within the respective system. While we have not seen anything directly tied to a root cause on the Triumph side, we are diligently reviewing the examples as they come in and trying to interface with Turvo as much as possible.   We want to ensure that Turvo has the same opportunity so we ask that you please also create ticket with Turvo detailing the issues you are seeing in the hopes that we can jointly come to remediation of this problem.

This incident has been resolved.

We are currently investigating an issue causing failures and delays for email imports.

This incident has been resolved.

We are currently investigating an issue causing failures and delays for email imports.