Triton Digital Platform Incident History
Triton Digital Platform is experiencing degraded performance with some services running slower than normal.
Incident History
Showing incidents from the last 15 days
Report: "Manadge Schedule export emails stopped being sent since July 16"
Last updateWe are currently investigating an issue where emails for the Manadge scheduled exports are not being sent since July 16th. More information to come
Report: "Content Management Issue"
Last updateA fix has been implemented and we are monitoring the results.
We are currently investigating an issue affecting the Content Management tab in the UI, where users may encounter 503 errors. Our team is actively working to identify the root cause. We will provide additional updates as more information becomes available.
Report: "Manadge (TAP Programmatic Analytics Dashboard) - 404 Not found error"
Last updateThis incident is considered resolved.
A fix has been implemented and we are monitoring the results. More information to come.
We are currently investigating an issue impacting Manadge (TAP Programmatic Analytics Dashboard), where users are getting a 404 - Not found error when trying to access the platform. More information to come.
Report: "Warning message "Creative Not Live" after publishing"
Last updateThis incident has now been resolved.
We are currently investigating an issue with TAP Creative where after publishing the creative you will see a warning message "Creative is not live". As a workaround, you can add a space character to the Ad Group name in the creative and republish the creative.
Report: "Omny Studio performance issues."
Last updateOmny platform accès has remained stable and under normal operating parameters. This incident is considered resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue affecting Omny Studio platform. We will provide additional updates as soon as more information becomes available.
Report: "Omny Studio performance issues."
Last updateOmny platform accès has remained stable and under normal operating parameters.This incident is considered resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue affecting Omny Studio platform. We will provide additional updates as soon as more information becomes available.
Report: "TAP Explore Scheduled Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
This maintenance introduces the following change:Removal of 2 dimensions for Legacy TAP- Region (Legacy TAP)- Agency (External ID) (Legacy TAP)If you have any questions, please contact us by creating a Support ticket.Best regards,Your Triton Digital Team
Report: "Issue with WCM Realtime Monitoring"
Last updateNo further indication of problems with access to Realtime statistics has been observed. Note that this incident only affected the UI and not the statistics themselves. This incident is considered resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue affecting WCM Realtime Monitoring, where some users may encounter a “No content to display” message.
Report: "Issue with WCM Realtime Monitoring"
Last updateNo further indication of problems with access to Realtime statistics has been observed.Note that this incident only affected the UI and not the statistics themselves.This incident is considered resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue affecting WCM Realtime Monitoring, where some users may encounter a “No content to display” message.
Report: "Forecasting Scheduled Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Important Update: Removal of the Today Preset.All saved queries that were previously configured to use the Today preset have been automatically updated to use the Tomorrow preset.This change has been made because same-day forecasting relies on in-flight data that can vary throughout the day. To provide a more stable and consistent forecasting experience, the Today preset is no longer available.If you have any questions, please contact us by creating a Support ticket.Best Regards,Your Triton Digital Team
Report: "TAPUI maintenance. Deployment for July 7th"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
This maintenance introduces the following change:* FIXED: Long and lat mile targeting bug fixed* Internal improvements.Please note that there is no interruption to reporting data collection during this maintenance.If you have any questions, please contact us by creating a Support ticket.Best Regards,Your Triton Digital Team